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November 2023 by Janet Richards
I’m paying to get my oil changed somewhere else rather than go up there for my free ones on my brand new Mazda that tells you all you need to know. They are less than accommodating at this Mazda dealership. Have found the whole process to be annoying and the service manager is unfriendly. I drive an hour to my oil change appt only to be told it’s the following day. One would hope they could work me in since I drove so far and needed to go out of town but nope. The best thing about this dealership is the car which I love.
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August 2023 by Ted S
Exceptional Family Run Business! Wish everyone done business the way the do.
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August 2023 by S O.
Service center takes HOURS. I've been waiting over 2 1/2 hours for an oil change. No update...... nothing. Oh, and I had an appointment. Ridiculous. You'd expect better service from a dealership.. horrible place. Bo wonder they can't afford to fix up the shaggy building. Not to mention the MONTHS it took for my contact to even get me an appointment.
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August 2023 by Ashley
I wish there was another Mazda dealership in the area because I enjoy my car but the service department is a nightmare. You can NEVER get anyone on the phone except the receptionist and they recommend you leave a message -- but no matter how many messages you leave for a call back, they never get returned.My most recent example of terrible service is when I booked my appointment over the phone, I specifically asked for an oil change, tire rotation and new spark plugs. I didn't get new spark plugs. Took a look at the bill, noticed that service wasn't taken care of and had to wait another half hour for it to be done.On my way home, my steering wheel began shaking like crazy to the point where I thought I was going to lose control of my car. Took it to my local tire shop and they fixed the problem. Whoever rotated my tires at Moffit, didn't balance them and that's not the first time it's happened from Moffit, either.In the market to buy a new car and I absolutely WILL NOT buy from Moffit Mazda again specifically to AVOID their service department.
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June 2023 by ed.sgbossiercity @slm.net
Just traded my last mazda for a new one.. been driving them for a longggg time. Cannot say enough about the customer service at Moffitt Mazda. Every staff member is so nice and helpful, treat you like family, go out of their way to make the experience easy and cost effective. I have hardly had any issues with the cars over the years, but the couple of times I did - their roadside assistance was prompt and took care of the minor issue immediately. GO SEE MOFFITT MAZDA and give them a chance to make your day and drive a great car !
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June 2023 by John Herring
I would like to thank Kevin in service for an outstanding greeting a service. He took good care of me a had my car checkedthroughout. Being from out of town and on the road made my vist enjoyabe and gave me peace of mind.
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June 2023 by Sebastian Bigelow-Mirmiran
Everything you could ask for from a dealership! David Prunty and the rest of the team were fantastic - highly recommend!
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April 2023 by Brian D.
The staff was very easy to work with and the process was pretty painless. They gave us a good offer on our trade in and a really great deal on an Audi
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April 2023 by melanie fulgium
Our experience with Moffitt was 100% positive! Mrs Jennifer was amazing and really went out of her way to make sure we got the vehicle we wanted. My family and I will definitely be back for our next vehicle purchase!
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April 2023 by Amber P.
Great folks. Fair prices, no hidden BS. Scott took care of us, gave a great test drive and really knew the cars he was showing. The financial team was great no hidden junk, just raw numbers. Stop in and give them a chance we got a great deal. Bought a car in under 2.5 hours..
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April 2023 by Piano Bois Vuyo
I saw someone who made a write up about how she met this trader Mrs Hendrick Jennifer from US who provide her with the best trading signals and i took the risk and contacted her. i started with just $1000 she help me to trade with my investment and after 7 working days i made a withdrawal of $13,300. i was so amazed i told her i was gonna refer her to alot of people please contact her via her Email:
[email protected] +13523402962
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March 2023 by sam ricord
I have recently purchase a used truck from Moffitt, I have dealt with many dealership in my years in Shreveport/BC,Lafayette, and Houston and never been impressed with them ever. Moffitt has shown me that truly care about customers and the service they expect. My salesperson Jennifer has been excellent since the first hand shake great experience I will return to Moffitt for any future purchases
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February 2023 by Mani Kors
I just bought a Mazda 6 they answered the phone and got me to the right department quickly sence I'm a rap star I may get another Mazda from there!
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December 2022 by Christy Gainey
Will Sessions is the best, he had a great attitude and made me feel welcomed. They all had great customer service and had a great attitude! I definitely recommend their service. :)
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November 2022 by J. Sway
Everything was great! I was able to test drive three different models and ended up buying my CX-50 from Moffitt. My salesperson Donald was absolutely fantastic and a pleasure to work with. Oh, and the best part, my car is awesome!