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December 2023 by Thea H.
Wow customer service is atrocious!!! Cashier is left alone doesn't know anything about animals says I can point ya in the direction of the product but that's all I can do !! But most of all was rude about it :-( too bad we will be taking our business elsewhere !!
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December 2022 by ToDaydreamer E.
Charlotte groomed my darling doodle today for the first time. In fact it was her first time to have a new groomer ever and she is 15 months old. Baby was so scared and trembling coming in that Charlotte had to carry her back. But when I came to pick her up they were old friends. My baby was exactly as I requested absolutely fantastic job. We will definitely be back. Thanks so much Charlotte you made a scary experience so much easier for Baby. You are one talented lady
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July 2022 by Jay M.
Went in there for a couple things. We have an aquarium and cats. My girlfriend counted 16 dead fish floating in different tanks. The tanks have not been cleaned in what seems like months and it seems like nothing is going to be done about it. I'm saddened to think the people who hold all these pet adoption days all year round can't even take care of the pets they are housing to sell. Do something about it. I will not be returning to petsmart
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April 2022 by Pa W.
Seems this store's (grooming salon) erases unfavorably specific reviews! I submitted a lengthy review in March 2022; yet all I see are old ones, EVEN after I entered "key" search names/words. Albeit it, I will find a copy (I keep accurate records), resubmit AND contact PetSmart Corporate Office!How dare one of my pets be "black balled" because of ONE rude, disrespectful, OBSERVANT groomer, YES, (mouthy one wasn't groomer that actually groomed my so called "difficult" pet), she had the "easy" one! WOW!
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April 2022 by Ryin R.
Very clean and casual pet store! Super easy with returns! Easy to find locations for specific type of pet too
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January 2022 by Jeremy W.
There are not enough cashiers. it seems every time I go to this location I end up waiting 15, 20, sometimes 30 minutes just to get my animals food.