PetSmart is the largest pet supply and services retailer, providing over 10,000 products for a variety of pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the ability to shop online and pick up items within two hours at their local store. PetSmart also offers services like dog training, grooming, boarding, and adoption events. Many reviews highlight the excellent grooming services, with one customer expressing gratitude for the care their goldendoodle received. The staff is often noted as friendly and willing to help, going the extra mile to assist customers. Despite being understaffed, employees work hard to provide a positive shopping experience, with some even tracking down items for customers. Shoppers enjoy the clean environment and the opportunity to bring their pets inside while shopping. PetSmart is recognized for its community involvement, including hosting adoption days. Overall, customers find PetSmart to be a reliable place for pet needs, both in products and services.
