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February 2024 by Christi Lewis
Wish I had the clerks name but can't reach anyone on phone. Clerk #22 from my receipt is the worst!!! I drop off at the post office at least once a week and the past month I'm always hoping this employee is NOT working that day. Always ALWAYS has attitude unless same skin color as herself, always has a stank face when she sees you in her line with more than one package, always on her phone, and always has the worst attitude. The way she spoke yesterday was last time going there!!Drive out of my way now to another post office.
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January 2024 by Mary McClane
The hours for this post office are 7:30-5:15 I get there at 5:10 and they're already closed?!? I guess their hours are optional
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December 2023 by Rossi Carr
Show delivery attempt but didn't try to deliver my package today. I have to go picking up
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November 2023 by John Hayes
Delivered an empty box on my door step. The box was clearly empty and busted open. i caught the mail man. I told him he delivered and empty box, he said id have to file a claim. I understand stuff happens but he knew the box was busted open and delivered anyway. Shady people at the post office
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October 2023 by CODY Ellis
If you don’t have a hour plus to waste don’t bother going here. Drive to Benton. 1 employee working on a Friday and she seemed like it was her first day
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August 2023 by Brett
I went to get my passport done the first time, they said that their passport person was not working. I scheduled an appointment for a week later, showed up, was ignored for an hour and my appointment time was ignored. I finally spoke up and was told (even though I had everything ready to go) that I had to fill out a paper application (which takes 5 minutes) and schedule a new appointment. It’s now been 5 weeks of waiting and the staff at this post office are absolutely pathetic. Unprofessional, lazy, dismissive, and a disgrace to any post office.
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August 2023 by Joshua Washington
I got something from Amazon and I guess since it doesn't fit in my mailbox in my apartment complex these lazy people just put down "Delivery attempted, but front door or driveway was not accessible" instead of just bringing it to my door. The time it says it was "attempted" I was literally sitting in my living room right by the front door.
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August 2023 by Amanda Fox
Just horrible. My mailbox is constantly left open and slow delivering mail is an understatement. I can never get a live person without calling 1888 num. Terrible service.
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August 2023 by Harry H.
doesn't show up until after 7pm every day. lies about why they didn't deliver my packages by trying to blame me when they never even showed up. yet tracking says "no access to location" which is bs because they never tried to access it because they never showed up. my security cams prove it. sorry lying pos's with no integrity.
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June 2023 by D H.
Missing mailDelivered mail to wrong addressPay no attention to vacation mail holdsPackages are crammed inside mailbox No Customer Svc, made a online complaint form was called on a Sunday when I called back it's Sunday no asn., got paid back next day after our week of hold mail was finally delivered 4 days after hold mail date was supposed to end instead of placing in mailbox it was left outside our door because it was too much to put in box (but they cram packages in it?!) and it was wet/damp since it was placed on wet ground. I trust the USPS with nothing important, but your bank, credit card issuers and state and federal Gov.use them to mail sensitive information, and do not think a PO Box will solve the issue our company has two at two different post offices mis boxed mail all the time the reason the USPS is bankrupt is because of the staff at a lot of branches, and people don't want to use them the whole Covid thanks for your doing your job honeymoon phase has long passed, the only thing I will say is they need A/C and Heat in the vehicles in ALL of them I'd suck at my job too in 100 or 25 degree weather not to mention having to walk routes in some places.Sadly, USPS is no worse that private Fed EX or UPS who just put packages at the edge of the front entrance too so it's more to do with the workforce of peopleWho do this job in my area I guess..?!
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May 2023 by Prabhu Arumugam
Went in for passport services. The lady is simply rude and does not know what ID requirements are needed to process the application. She told us that we need an additional ID (like school ID!!!) in addition to the previous US passport. And told us that she cannot process, go and get another appointment. We found out that you just need the US passport and one parent accompanying, which we did. What a waste of time. This is the worst place to be for any service.
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April 2023 by Roserie Angel
Had a package say it was delivered but, first off, it was a Sunday, second I was home the whole day and was by my front door the entire time. Nobody came. Then they lie and say it's delivered when I know for sure they never even walked up to my house. I lost $50 on this package and this happened before when it was a $100 package. They gaslight you. I just want my money back.
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April 2023 by Textured Me Beautiful
The site says this location closes at 5:15 but got there at 5:05 and they were closed. An elderly lady was waiting in the lobby when I arrived and she said she’d gotten out to take care of some business spite of having cancer thinking they closed at 5:15!! If you close at 5 say you close at 5 on the site don’t have people wasting there time!!! Are your employees closing before the time stated on the site?
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April 2023 by John Adams
Tried to make an appointment online for a passport. Website was down so I went over here to try get it done. The lady at the front counter was very rude and said there was nothing she can do for me without an appointment.
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April 2023 by Lynn
I see why this place has only 2 stars. Every day for 3 weeks the carrier has delivered the previous owners mail after I have repeatedly told him that she no longer lives there.I have talked to the clerk, to the postmaster, and even called New Orleans, and nothing has still yet to be resolved. The lady from New Orleans said that the postmaster would give us a call within two or three days and we never heard a word from him.If these folks deliver your mail, please don’t even have a moderate expectation of quality service.
