Verizon is known for its great customer service and helpful staff. Customers appreciate the knowledgeable and friendly employees, especially those like Jasmine, who go out of their way to make the experience easy and enjoyable. The staff are engaged, courteous, and eager to assist with concerns, making customers feel comfortable and valued. Many customers highlight the positive attitude and helpfulness of the team, even amid challenges. However, some mention differences in service quality at different locations, noting a less favorable experience elsewhere. Overall, Verizon staff are seen as helpful, friendly, and committed to providing good service, making it a preferred choice for many customers seeking face-to-face assistance.
100% great experience. Francisco was beyond helpful, he was knowledgeable and courteous and efficient. He answered all of my questions and got me the best deal! My new phone and the Verizon internet tower are working great and I’m happy!
November 2025
Went in on a Sunday to get an iPhone and the sales rep was super friendly fast and got it done! He was running the store alone and did a great job.
August 2025
Very helpful and throughly showed me how to use the phone. I would give him a very high rating.
