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November 2023 by Margo Miller
Listen! I am a BIG believer in great customer service! The ladies that helped me with my glasses, made me feel welcomed and went above and beyond to make sure I receive my glasses before going out of town. They helped me pick some of the cutest frames. 2 pair of Progressive, no-line bifocals in 40 mins. I absolutely love the text motivation system. Some of THE BEST customer service I’ve received in a very long time. I’ll be back!
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November 2023 by Rose Coderre
My Husband loves his glasses. Your Excellent staff was great, she was so sweet, he loves his new glasses. The color tint is perfect and this time my glasses are lighter. They even cut the glare from headlights at night. 100% satisfied, will always recommend your vision center. Thanks again.
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November 2023 by Patsy Carrington
Excellent care, she utilize both of my insurances. She was very helpful, friendly and very polite. I was very impressed with the customer service that we received. ?
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November 2023 by Mary Grace Bauldin
We walked in to Vision 4 Less on Airline in Bossier City this morning. We were just going to make an appointment for an eye exam for my husband. The staff there was so friendly and knowledgeable. Jenny helped my husband pick out the perfect glasses for him. I will definitely be back next month to get new glasses for myself. Top notch customer service!
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November 2023 by Kristina Clifford
All the ladies in today were super. They were all kind and friendly. Got my glasses set up and processed I no time. Loved getting a text to let me know when ready. I will definitely be going back. Best customer service
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November 2023 by Gary Bauldin
Excellent customer service.All employees were friendly and respectful. Made me feel they were sincerely concerned about me getting exactly what I wanted in eyeglass wear. Definitely terrific place to do business.
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October 2023 by Futayyeh
I will rate it a four because the exam part could have been better. The doctor and staff were nice and friendly but he didn't take the time to go over what's going on with my eyes. He just wrote the prescription, he didn't give me any details on how my vision was doing. Now the glasses part, the team was amazing. Zaria worked with us and between her and the other staff my glasses were picked out and ready in less than 30 minutes. They didn't make me feel rushed and they talked through my options with me and made me feel valued as a customer.
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October 2023 by Adriene Banks
This was my first visit to this place, and it went well. The eye exam portion could've been much better. I had questions about some tests that were done, but it felt kind of rushed. I wanted more of a consultation and to have some things explained, but they just had us in and out. The other side where I received my glasses was great. Zaira ( I know I'm probably spelling it wrong) was very polite and helpful. The other lady that gave me my glasses was very sweet as well. I love that we were able to get them on the same day, and we also got a second pair free!!! My only con are my glass lens. I was hoping that they'd be thinner to cut down on the heaviness. I'm sure they did their best, but it's just a bit much. I'd definitely get glasses here again, but I would find a different spot for my exam.
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September 2023 by jdison1986
They were great! Extremely friendly, both sets of glasses were done by the time I ate lunch next door. One pair ended up scratched in the process (I didn't see it) and they quickly cut a new set of lenses and fitted them. 10/10 and were less expensive than I had planned for.
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September 2023 by Debbie S
Horrible eye exam by the doctor I saw. His name was George Bakoush(?) The exam was 5 minutes long and I explained my vision was not cleared up. His reply over and over was “but it’s better, right?” No, it was not. The front staff were rude and sitting there (3 of them) talking about people when I came out to pay. $139 later and I got the heck out of there. Used my prescription and ordered inexpensive glasses online just to see if I could actually see out of glasses made from the prescription. I could not. I just wanted to prove the point that his 5 minute exam was NOT correct. I will never go there again! I just went and had an excellent eye exam at Moss Eye Center in Minden. Recommend 100%.I would have given Vision 4less 0 stars if that was an option.
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September 2023 by Kneale Dooley
Highly recommend! Jenny was so sweet and professional! Wait time was nonexistent. Will definitely be back!
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September 2023 by EVille Laboratories
Went to get a new pair of glasses today and I wanted to say what a great experience it was. Great service by everyone but a special thank you to Jenny, Zaria, and Franchesca. And I wound up with two pair for the price of one.An overall great experience.
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August 2023 by Lindsey Sutter
Scheduled an appointment 2 weeks prior and verified that insurance was was accepted with the rep. Arrived the day of appointment and and stated they no longer took our insurance but did not notify us beforehand. I had already taken my daughter out of school for the appointment. When I asked for a note they refused and the rep was nasty about it. The professionalism is NOT present in this office. I would not recommend as it's not the first issue I've had here.
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August 2023 by m mullins
They went out of their way to get my prescription corrected from another place and have me in glasses within an hour. Dr. Kelly and the manager really went the extra mile for me. Thanks so much!
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July 2023 by Sonja M Pace
The women working at Vision 4 Less were very helpful. They were friendly and courteous. I'll definitely be back.
