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October 2023 by Lindsay Senac
Do not go here, they do not care about you or your vehicle!I asked them to fix a part on my car that required a metal bolt and screw instead they put only a plastic screw that was too small and it fell out on my way home, they also did not reset my mileage or redo my oil change sticker in the window, they did, however, do it when I asked them to after I turned around when I noticed it wasn’t done, very inconvenient!
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October 2023 by Tina Hevel
They are amazing. Super helpful and friendly. Explained everything to me in words I could understand.
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August 2023 by Jared Bertsch
These guys have Autozone across the street. It's where every tire or brake shop get their supplies. Had my rotors changed out 8 months ago. Called to make an appointment and complained about my right rotor being ruined after a few months. And said what would you do about it. Everything checked out fine last visit. Calipers were fine, pads were brand new. But hey things happen... it's life... And here i am. I dont ever go put my name out on the internet to complain. But when the guy hangs up on me, midway of me telling him I know you guys put after market parts on the vehicle. That's fine. This is why we have social media so they know the truth. So on and so forth. Giving all of my business to Mid South. And will steer everyone away from this place. I'll have fun at the next commerce meeting. I dont ever want to harm a business. But this is a corporate joke of a business. So i do not mind. Cheers
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July 2023 by Jenna Segura
I made a great decision to have my tire looked at here. Tire Choice politely refused to install my new tire to avoid (further) damage to the swollen bolts because they care. Certain auto shops would have forcefully removed them. I asked plenty of questions to make sure I fully understood the situation, and Amy was patient with any questions I had. The tech carefully loaded my purchased tire into my trunk and I was on my way to the dealership so they could right their wrong. Thank you to the tech (didn't catch his name) and Amy. I'll definitely be back for the installation of my new tires when everything is sorted out.
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July 2023 by Judson Savoy
Will not be dealing with this place ever again. I called them ahead of time and asked if they can change golf cart tires. They told me it would be no issue. I went get a trailer across town so that I can bring my cart. I show up with the new tires and they tell me that they can't do it. The 2 guys behind the counter could have cared less by reading their body language. I asked them why didn't they tell me this when I called in advance. They responded by saying "I just thought the rims and tires would have already been taken off." I will go with the local guys who actually care about repeat business. It's a little further drive but it will be a lot less hassle.
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June 2023 by Shawn Dore
Been here three times and they have been great each time. Their AC was out in this (feels like) 108⁰ heat and they still changed my oil quickly, inspected things around my vehicle, ext. Bless them and people like them that keep us moving.
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June 2023 by Andrew Banker
Made an appointment to have my four boat trailer tires replaced. Had a 1pm appointment, dropped the trailer off (with boat still on it) a little before, and it was finished by 2pm. Clyde got me taken care of quickly and efficiently. Best experience I've had in a tire center.
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June 2023 by Angelica Cortes
Jaylen was very helpful! Took a nail out my tire and patched it with no problem! Great team, place and will come by again if needed! Thanks again, from NOLA!
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June 2023 by Celinette A
Special YAY for M. Ricky!Kind team! I saw a lot of women as customers so I don't doubt they know how to explain and keep customers safe and hapoy.
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April 2023 by Magen Warren
The guys here always take care of me with the best service plus the best prices in town. 10/10 recommend. Wouldn’t trust anyone else with my automotive needs.
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April 2023 by Christianna Gallagher
We have been using Tire Choice for tires for 15 years for all our vehicles. Great customer service & prices. Thank you
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February 2023 by Chet Robichaux
Have been going here for years for all of Families tire needs. That is all history now. Brought vehicle in at around 8 am for two new tires . Left for 1 1/2 hours, came back and vehicle parked in same spot. Guy behind desk said aw man , we screwed up, I told them to start working on another vehicle. I’m gonna give you a little something, our mistake. After waiting another hour, stranded at store, long story short, got a $4 discount on $433 bill. Customer service is non existent at this place now. Be forewarned , lots of Better choices in Broussard/Youngsville area. Good luck!!
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February 2023 by Ashley Soileau
Bought two brand new tires with Road Hazard coverage 10 months a go from here. My car has been driving a little rougher than usual so I brought it in for them to have a look. They told me that one of the tires were “bogged” and that being I did not get an alignment done after replacing two tires, the warranty would not cover the insurance I paid for. However, they would be willing to prorate some costs towards 1 new tire that was worse than the other. The guy who sold me the tires checked my alignment before purchasing and was told I didn’t need one. Why would he sell me 2 new tires, talk me into getting the road hazard insurance, and fail to mention in order for them to cover the cost of tire replacement or repair, an alignment must be done once tires are replaced, but instead tell me that I do not need an alignment? To top things off, the guy behind the computer was rude and disinterested in what I had to say, cutting me off several times. I would recommend choosing a different place for tire repair and/ or replacement. I most definitely will not be going back because of their poor customer service and poor communication towards me. Also, plz keep in mind there aren’t many times I’ve left a bad review unless it was awful enough to warn others. I hope this review helps someone in choosing a different tire shop so that they don’t have the same experience as I did.
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November 2022 by Amy B.
I am so disappointed! We didn't get what we asked for. They pretty much did what they wanted and I still have two bad tires after paying $588! I DO NOT recommend the Broussard location. This is the first time we have issues here and boy they got us good!!
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November 2022 by John Hanks
Came for an oil change. They only had me and one other customer. I have been sitting now for 2 hours. 2 hours for an oil change. Wow never again. Don't ever come here for an oil change. Unless you have all day to just waste. Actually let me correct that 2 and a half hours.
