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April 2024 by Rodney Harris
It takes 15 mins in drive thur to get your order and when you pull up the window, you are told to pull up and wait another 10 mins for your order. Most of the time your order is not right. My wife order 2 apple pies she was told no they refuse to heat the pies up. This place is very slow customer service if horrible. I will not be coming back there no more ever.....
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April 2024 by Blair Fuhr
Seems like they have new staff that is all very friendly & it no longer takes an hour to get food. Big improvement!
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April 2024 by Lakeitha Penn
The night manager DENARD is HORRIBLE. Usually this location is ok until you come and he's there the other workers seem to be nice. The Manager DENARD (short, pudgy, bald head) is so rude to the customers for no reason. Me and my daughter arrived to the drive thru around 9:00pm after waiting in the line close to 40 min (multiple cars drive off) we made an attempt to order on the speaker no one said anything. So we drove to the order window he was angry with a nasty attitude we simply attempted to order but he turned red and was very hostile he told us to drive around we then drove off. Every time he's at work he never takes orders he have you just waiting at the order window. Four cars drove off bc they were tired of waiting but seems like that what he wants the customers to do drive off. He's HORRIBLE I don't understand why they just don't get rid of him he really makes this business look bad.
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April 2024 by Larissa Alexander
My food was fresh and hot ALL OF IT! I went at night around 10:45-11 pm. Best experience Ive had at a mcdonalds in years! thank yall for all the hard work yall do!
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March 2024 by Michael Cedotal
Pathetic. Worst mcdonalds in the area. 2 people "working" on a busy Saturday morning. Someone needs to tell the people in charge to stop hiring democrats. Maybe then it would run right.
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March 2024 by Colleen Ross
This is the WORST SERVICE EVER! I normally can from Plaquemine just for better quality, but after you ruined our family outing last weekend and again tonight, I’ll never come again. Hope you’re staff is happy that a special needs child didn’t get his order. All you had to do was take my money, give me my change and hand me my order. It went south when your cashier told me she was only giving me 30 cents instead of 33 cents. Now, normally I don’t care. By here lately I’ve kept up with the frequency of said issue. The past 20 visits (2 months), I’ve been told the same scenario. I usually eat the 1-4 cents. When I asked for the correct amount of change, your entire staff came to the window and laughed at me for it. Even the cooks. Trashy. Nonetheless, I didn’t trust the food from such terrible workers, and just drove off when they all came to food window wen I drove up. My special need son can do without it, no thank you. Screw you!! McDonalds are thieves, eh??? My last $6…hope it was worth it! Hope you are ashamed of the footage if you even care to check! The order: A LARGE FRY AND A KIDDIE DRINK. Ridiculous
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March 2024 by Mz Jones
This place is PATHETIC; A 45m wait time is ridiculous. I ordered a 10pc nugget and 2 large fries ,THATS IT. I still only got 5pc nugget and fries EXTRA SALTY, Manager didn’t enforce NOTHING. THIS IS THE WORST PLACE IVE ORDERED FROM. They can just close it down at this point. I SHOULD HAVE ORDERED FROM SONIC.
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March 2024 by Su A
Location going down hill March 8,2023 11:30am second window handing out food with her phone in her hand and got the nerve to have an attitude bc she ain’t give me a straw ! That’s why I snatched it from ? DO YOUR JOB IF YOU ARE AT WORK GETTING PAID TO DO YOUR JOB.
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February 2024 by Troy Loggins
NICE CLEAN ESTABLISHMENT WITH FRIENDLY STAFF AND THE BREAKFAST IS HOT WHEN YOU GET IT?
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February 2024 by Bubbleintrouble Martin
We had to wait over 20 minutes for 2 Mc griddles. The employees were very slow. And they were not busy.
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February 2024 by Lavell Whitfield
This McDonald’s has very poor customer service, they never give you all of your order. Their pattys are horribly dry and fries are always cold.
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February 2024 by Chapter 12
Avoid going to this location. I used to eat from this location a lot when I was living over here. I decided to stop here and place an order to pick up at the front counter due to the lines being long. The doors were locked and when I went to the door to get my food from inside, the little girl looked at me and continued to play on her phone like I wasn’t even standing there and so did the young boy working there. I had to pull out my phone to show them that I had an order for someone to come and get the door. When I got to the front counter, the first question I was asked was “who let you in” instead of how can I help you. That is horrible customer service and I won’t be back.
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February 2024 by Madison
Don’t come here, very unprofessional :/ I had hair in my McFlurry & just asked if I could have another one and they were looking as if I made it up.
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January 2024 by Travis Tanoos
Hey! It's the golden arches, but I'm not a big fan. If ya need a good cup of lemonade on the run, stop in.
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December 2023 by Emily S.
Nuggets.. NO sauce. very upset. got fries too.. but no sauce to dip them in. next time i'll have to cause a scene.
