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December 2023 by Rose Wilson
Everything went smoothly. Very fast service , they came and got the car and I had the check the same day .
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August 2023 by Valerie
We did business with Ace from ACROSS THE COUNTRY. We live out of state from Louisiana and Ace was the only towing service we ended up speaking to, we knew we didn’t need to keep searching. Ace is very professional and was extremely helpful in orchestrating the picking up of our car. He was very communicative and put our minds at ease which made it easy to trust in him and his service. The car pick-up went smoothly and we received our check in the mail. If we ever need this service again, ACE IS THE WAY TO GO!
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March 2023 by Gerald N.
This isn't about one towing company, It's about all of them! As one owner told me yesterday when I tried to complain "we don't make the rules we just follow them" And he's right. It's not about one towing company cheating you. It's about the corruption of our politicians that we keep re-electing. Unfortunately, I don't see it changing any time soon, It might be more honest just to make "CORRUPTION " out state model. We could use it on our license plates and maybe even for a basketball team. Ok, i admit; cheap shot. Sorry Pelicans. Well I digress, just remember I don't think this 'silent majority ' things woks very well. "If you see something, SAY something!.
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March 2023 by Divine Ultra
Great service
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January 2023 by tracy scott
Excellent service. I will refer them to others.
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October 2022 by Ryan Adams
Just missed the 3rd scheduled pick up in a row. Each time they make us wait another week to schedule a pick up.Do NOT use this company. They are extremely unprofessional.The first missed pick up we had to call them at 2pm (they were supposed to pick up between 11am-3pm) and they claimed their driver was sick. Never courtesy called first thing that morning to let us know.The second missed pickup was almost identical, only the reply was they were too busy to get to us that day. And again we had to call them to find that out.Today they made it sound like they were coming early in the window. They claimed they had 1 tow in front of us at 10:30 am and they would be on their way after. I had to try texting at 2 pm and no reply. I called at 2:30 pm and the guy claimed the truck broke down.Again we had to call them every single time. Extremely unprofessional.Edit:I see they respond to bad reviews much faster than anything else.And if they're are other things going on, you should call and communicate that and not make us wait hours and eventually call you. And not make us wait another week for an appointment when it was your fault it was missed.
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October 2022 by Jason Cacibauda
Just spoke to Harry from Peddle…doesn’t seem happy with their service for them…I was personally put in contact with a National carrier…to come get my car…after missing ONE call…I talked to Aces…rescheduled for that day…they never notified me they canceled…rescheduled the following week I waited the 11am to 3pm window…heard nothing…I called them..he says we’ve been busy…and that I would contacted the next morning…heard nothing…Peddle called ME! To sort this out…I’ve dealt with cable guys more reliable…I have a life and a job…and seems they don’t value other’s time…thankfully I don’t require a towing service often…otherwise I’d never be their customer…oh and this was for 04 Toyota Solara…thanks for nothing guys
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October 2022 by Yuri Kurerov
The most incompetent company I have ever encountered! Scheduled 5 different pickup times for different days and they missed every single one!They don't care about their customers and other companies they collaborate with. Peddle needs to revaluate the relationship with the company.Hope this towing company will be closed soon, so it would not put the nice people of New Orleans in shame.Service: Car towing
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October 2022 by Mugi
This business is extremely unprofessional. If you are a person that like percussion timing then DO NOT BOOK THESE PEOPLE ! They tell you that they will pick the car up from (example) 11am to 3pm and if you miss their call to tell you their on the way they will cancel. But they miss any call they’d like from a customer and they will block your number if you don’t answer. I really don’t recommend and they have HORRID ATTITUDES.Service: Car towing
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October 2022 by Ms Charm
The reviews below are true! Don’t waste your time because they surely will! 4 scheduled pickups all were cancelled at no notice.
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October 2022 by Keoka washington
Ace towing and sales : if you need your vehicle towed the best place you can call is ace towing they will take excellent care of your vehicle … and I purchased a vehicle from him for my mother and within days it was a problem with the vehicle and unbelievable he took excellent care of my mother he gave her another vehicle just like that not many people that kind as Mr. Ace I can go on and on but one thing you need to know he stand behind his businessService: Car towing
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October 2022 by Maddy Sugar
Worst towing company in Louisiana!!!! Horrible customer service, they had me wait 3 hours and neglected to call me to let me know they cancelled my tow.Service: Car towing
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October 2022 by Alicia N
They really treat women like there're d****** would not recommend.Service: Car towing
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August 2022 by Jennifer D.
Friendly service & good price. My car had all of the handles pulled off so it was a little difficult to maneuver but these guys got the job done. Thanks for all your help guys!!
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October 2021 by Bill St amant
Ace towing is very dependable and on time. I use his service.