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December 2021 by Debra J.
I like the way they braid, but I was disappointed with the fact that the two individuals that did my hair didn't know how to dye my hair I had to talk the last one through how to do it. I don't think I want to go back to this business.
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November 2021 by Cindy Pruitt
Loved this hair Braiding experienceService: Box Braids
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February 2021 by Tiffinie Garrett
I love the way they do my hair.
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January 2021 by Maurice L.
Completely wasted my time. I've gotten my hair braided by them before and this time I made an appointment and they did not come through for me. I showed up after paying for a car service from across town and I arrive for them to be closed. I spoke with a lady the day prior to and she assured me my time slot and confirmed. I arrive to locked doors and a pitch black building. I call and she says: "I know I scheduled you but the shop is closed, Come back tomorrow" No apologies or accountability taken for being unprofessional and having me waste my time and money plus I had become a returning client. RUDE AS F**** They'll never get my money again.
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November 2020 by ScreenGemz A.
It seems this African Braid shop is not aware that CROCHET styles are meant to PROTECT your natural hair. Between yanking the curl pattern apart instead of gently separating the strands and ruining the curl pattern, the braiders lack of skill with the crochet needle is ripping my hair out with each application. You can plead all day for them to NOT pull your delicate edges into the braid and to NOT BRAID TOO TIGHT, your request will be ignored. You can send a video tutorial in advance and you can bet your edges your braider won't watch it and will mess the style up. They get 1 star because you will never catch a braid slipping off in embarrassment but it will cost you your entire head full of healthy natural hair...all for just ONE hairstyle!!!! After Tree braids my hair shed for months by the handful. I did this style by myself and managed to keep the curl pattern but I paid this shop $180 for this matted up birds nest on my head! Guess which photo is the professional and which one I did myself.
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October 2020 by Moesha S.
Staff has an attitude problem. No one there is friendly or happy. And they get irritated every time they have to do someone's hair. They tried to charge me additional money for a hairstyle I've done multiple times with them already.
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October 2020 by Shannon M.
Honestly, I get my hair braided all the time and I did have to find a person very last minute to just do two braids/cornrows down my head. The girl that did my hair was really rough, I know I am a white girl and we white girls have sensitive heads, they should know that. I am also blonde which means that it's easier to have breakage, so that means that she should not be so volatile with my hair. She also made them look super Dutch, and they are not even. I look like I came straight out of a biergarten from Germany. I was in a rush to get to work so I did not have time to ask her to redo them. Plus, I figured if I asked her to redo them that she was going to get mad and probably be even rougher on my head, which I could not afford my time or the sensitivity on my head before I headed to work. Overall, I'm just not happy with the bread but I am dealing with them because it is just for the weekend and I needed it done as soon as possible and didn't have time to have them re-done.
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October 2020 by Kai J.
The stylist was a no call no show. I sent numerous text messages, I called several times, and left a voice message.
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September 2020 by Angela G.
Leaving my feedback as I've been a customer for over 4 years and did not receive the customer service I am accustomed to from the owner. I value stylist and their time but as a customer we are also supposed to be respected as well. I've never been one to complain but the last two hairstyles which cost me almost $300 were nit done correctly. I let the 1st slide and paid the full amount requesting a discount the second time. My hair was done wrong again after me providing a picture of how I didn't want my hair and as you can see the style came out the exact same way. I specifically asked for it not to be this much as I am disabled and unable to maintain that much hair. The Stylist wanted to argue with me with I was clearly just expressing my concerns and felt I should have been given a discount considering the style was incorrect again. I even had the stylist come down to the hair store to ask her what hair did I need to get to avoid it being bushy. She picked out the hair and did it wrong and then got upset when I spoke up about it. Very poor customer service now and I feel if we are paying befor service it should be made right when a concern arises. In no form was I trying to get a free style just the right one. I paid the full price again and stated I would never come back after coming here for years.
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August 2020 by Frantz M.
The worst place ever when it comes to customer service. They know how to braid that's for sure. However, their customer service skill is just non-existent. They don't take care of their customer, they make you feel uncomfortable, when they are speaking in their language and making awkward eye contact with you while they laught. You can find better people to do your hair trust me. This place is not worth it.
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August 2020 by Ashton D.
They all right they were will respectful when they was making house calls but when I went to the shop they gave me the same price as a house call price Hair fell out the little Hair were left they took it and combined it With another braid I had to go back 2 times for a touch up Then when I try to go back to get a different hairstyle with my own hair they said they don't know when they will having another appointment and never got a phone call back ant that something o yes 1week into hair style coming apart I took it down did it all over and still payed full price
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August 2020 by Shayla Bradley
Just got my hair braided by one of the stylist and i LOVE IT ! paid for exactly what i asked for !! i am definitely coming back ‼️
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August 2020 by Jere Hooper
Maina is very professional, on time, fast and her work is amazing.
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August 2020 by Stephanie P.
They really do a great job. I mean, i see all the bad reviews but it is what it is. They can be rude and etc but you just have to understand it's a different culture. They're language barriers and etc. Just go without any expectations for exceptional customer service and you won't be triggered and dissapointed. They really do a great job with braids.
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July 2020 by Kene A.
Sokna did my Senegalese twists and did a PHENOMENAL job. Can't say enough about how amazing her work is
