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January 2024 by Genia Buras
Well run and good people! Affordable prices.
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January 2024 by Garrett Buras
We’ve been using SOS for years and they’ve always given us the best service.
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November 2023 by K P
Awesome team from the service tech to the parts man. Got my motorhome (Class A) diagnosed, repaired, and back on the road in half a day--air dryer and governor needed to be replaced. Recommend.
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September 2023 by Eric Simmons
Do NOT give these people your vehicle. They scammed me. $1100 for a pm service. $147 for a fuel filter, and it was the same filter I came there with, they just wiped off the label!!! $85 for an oil filter & it was old looking and dirty! They charged me for 10 gallons of oil & didn’t even change the oil, my oil was still pitch black!. Charged me for a cab filter, and didn’t change that neither. I REPEAT DO NOT COME HERE! Guy was rude! Gave me a look like he was going to kill me when I went to pick up my truck in the truck with a gun! I bet he wanted to, and i was nothing but polite to them! “Yes mam Yes sir! Go to T/A to get any work done. You’ll pay less money & better more promising service! Definitely racist they were mad for no reason! I felt so disappointed people like this still exists. No black or hispanics work here. SCAMMERS! SCAMMERS SCAMMERS!! All them good reviews they have are from people that work there. Go look at the bad ones. To all my fellow truck drivers this is one of them shops! They’ll get over anyway they can. They charged my friend $1300 for a shock and air bag!! DON’T COME HERE! It’s not worth your sanity. I heard they replace good parts with bad parts also. Nice at the beginning, they hid how they really felt about me until it was time to pay! They hated me for no reason. I was so hurt & disappointed bec I really was nice to them
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July 2023 by Ali 7755
Ask John best mechanic , truly understand what he was doing ! Great customer service , great guys , fair prices
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July 2023 by angelique white
$2500.00 for a roadside repair on a starter and belt tensioner..highway robbery.I would rate them a zero but it's not an option!
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February 2023 by Charles Miller
We were on a cross country trip in our motorhome. Our brake lights and turn signals went out after an incident with our towed vehicle. After trying some auto dealers and other shops (non would even diagnose the issue) we found Chris and John at SOS. We dropped the RV off on a Friday at 2pm and they stayed late and had us all fixed by 9pm. HIGHLY RECOMMEND.Service: Electrical
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January 2023 by Charles M.
We were traveling cross country in our RV when we had an issue with our lights--no brake lights or turn signals. We tried several places in Mississippi and decided to wait until New Orleans. Don't ask how we made it here with no lights! Anyway, we dropped it off on Friday at 2pm and they stayed late to get us all fixed up by 9pm!! HIGHLY RECOMMEND. Thanks to Chris and John.
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November 2022 by Jason Cary
Con Artist Scammers!Neither Tom or TJ are Certified Diesel Mechanics at SOS. It took them over 5 MONTHS just to get these imposters to hook up a computer to the truck that was sitting in their yard but before they even looked at it Tom was quick to threaten upon our initial discussion that he would file for title for the truck if it wasn't picked up within a week once it was worked on. After month 6 they claimed that it was only bad fuel and stated that they would clean out the tank but NEVER provided an estimate but thrn demanded $1,500.We returned to their shop expeditiously and noticed that the drivers side window had been smashed in upon arrival but just wanted to get away from these dirtbags. We drove about 10 miles down the highway before it Conked out and had to send a Real SOS to a tow truck who charged thousands to bring it to a Verifiable Certified Mechanic who had it running Great within just a few days and has been since.These Frauds didn't do anything to the truck, damaged it and then requested thousands who claimed that they cleaned the fuel tank. We would give negative stars if possible. Just read a few of the reviews of others who have been screwed by them as well.
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August 2022 by ANTONIO OYOLA
They’re extremely expensive. I understand road service are not cheap but I got charged over $600 to replace a brake chamber. That’s a crime taking advantage of people desperation. If you need road service on the area shop around a bit.Service: Brakes
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June 2022 by Johnny Clontz
These people are not honest or reliable. Worst service ever!!got the run around. passed from one brother to the next. been 3 weeks they ignore my calls. said they don't want to work on it now... and will tow it somewhere else free of charge. well what did they do to it now that it can't run???if any of you consider these people for repair on your 6.0 Ford truck YOU ARE NOT VERY SMART!!! I DONT LIVE DOWN THERE. I DIDNT KNOW BETTER. I DO NOW AND IM INFORMING ALL OF YOU!!TOMMY IS NOTHING BUT A CON RUNNING A GAME!Service: Auto engine diagnostic
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May 2022 by Frank Luaces
I called in and was blessed with a very respectful and knowledgeable owner who went out his way to make sure I got back on the road with no extra expenses. There isn't many honest shops out there and I can say this is one them. Thank you for your sincerity and keep up the great work. God bless!Service: Steering & suspension repair
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May 2022 by Claudia Rodick
Great mechanics and friendly staff. I was in a real bind with my vehicle. They were able to squeeze me in and repaired the issues. I highly recommend this company!
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April 2022 by Kim Renteria
This business is reliable, friendly and they treat you like family. My husband and I are traveling across the country in our Motorhome and we started to have problems with our Mercedes chassis. The local Mercedes dealerships didn't work on Motorhome's however they recommended S.O.S. Right from the start the owner understood our mechanical issue and predicament (we have no other vehicle and we have two cats with us). then treated us with compassion. We schedued an appointment and they worked on it while we were in it. Our technician Don was efficient, friendly and educated us on the repair issue that ended up being more of a maintenance item. He also pointed out a hazardous situation and repaired it after showing us. Don't go anywhere else, they are better than our technicians back home.
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March 2022 by Jim R.
We are from Oregon and we were coming through Texas and into New Orleans and are ABS light came on and other sensor lights came on. You know when you are traveling and those type of things happen, you go OH heck what is going on. We have a sprinter RV 24 foot. So I called ahead to the Mercedes Dealer and talked to a nice lady, who said we do not work on RVs but gave me SOS Truck repair place as a recommendation. We Called and talked to the Owner there. Told him what was going on and he pretty much knew what was going on. We set up a appointment with them. We brought it in on a Thursday morning at 8 am. The Mechanic Don was right on it that worked on are rig. This guy is just amazing got everything fixed and we were back on the road in about 4 hours. The other employees were super friendly and awesome. You have RV issues this place is the go to shop!