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December 2023 by Brittni Powell
Such the run around. No actual help.
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December 2023 by Lisa Aguilar
Very helpful in transferring all my data to another phone said his name is rice great customer Service ?
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November 2023 by Keith Kron
I bought my phone from them on Judge Perez. She was very sweet she I went back three weeks after because I couldn’t get my apps. She was sure she could get my apps off my iCloud after she deleted everything on my phone she said oh apps don’t come over you have to do them individually a big waste of time not very knowledgeable
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November 2023 by Sweet middleton
This is a horrible company who has hidden fee to keep you in debt over a phone bill
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October 2023 by Jessie Womack
Check out the new phone and new tablet and a Chromebook
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September 2023 by Andres Tobias
Absolute trash! You can't process my return BECAUSE YOU HAVE NO INTERNET! There's 100 devices on the floor you can Hotspot from! I would have let you Hotspot! Absolutely substandard customer service! Don't try to figure anything out just vomit excuses...they'll keep going away. TRASH!
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May 2023 by George Silva
I was sent to this store from the T-Mobile customer service rep for their Wi-Fi. She informed me I could swap out my router and receive a new one for my home internet. They knew I was coming and also knew a manager would need to sign off on this. When I walked into the store the manager left right in front of me and then they informed me I would have to pay 35.00 before I left with the replacement router. Keep in mind I had a long day at work and this is the 3rd replacement router. The girl that works there was smirking which made things worse and I got angry and felt disrespected. I am in customer service and I go the extra mile for my customers and I expect the same but I guess I shouldn’t expect that with customer service the way it is today. Unfortunately I am done with t mobile and this store just pushed me over the edge.
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February 2023 by Ken Schumacher
Only couple of the employees seem to know what's going on. Did eventually get done what I needed.
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February 2023 by Danielle
Friendly, chill, and generally awesome with no issues at all!
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January 2023 by Leon Cordier
very helpful place ppl loveable
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November 2022 by Ty H
Got there to have my phone checked out at 10 am when they’re supposed to open. It was closed. Employee at the store was very rude and said they’re not opening the store today…. ? Won’t be going there again.
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October 2022 by William Church
Even though the store was busy, and short on staff. I was only there to pay on my wifi bill. Still they took care of us customers in speedy time
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October 2022 by LADY LEGEND (CEO BOSS LADY)
CUSTOMER SERVICE IS A NIGHTMARE!!! English,English and more English PLEASE!!!
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June 2022 by Brittany S.
Great customer service! I stopped in this location because I heard great things about Ahmad. While I chose to stop there on my way home form work at 4:45PM, that was my decision and I expected to wait. I waited about 10-15 minutes because there were a few customers there before me but my experience was well worth it. I left at 5:35PM with a new phone. The longest part was transferring my info over to the new phone. Ahmad provided great customer service and the other team members were doing a wonderful job as well. Great location. Would recommend to anyone.
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March 2022 by Charles “Charlie Mac” McKenzie
If you need a phone, they'll happily sell you a phone. If you have an issue pick another store.
