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September 2023 by Jess F.
Can't believe I'm saying this: CLEANEST BATHROOM I've probably ever been to in any store. It smelled like bleach and even had free feminine products available.
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February 2023 by Monster B.
This place is a joke. Nothing is labeled, it's impossible to get help with even the smallest thing. "Try to find someone who works in this department" is the best they can do. Do not go here if you want to complete your project. I waited 20 minutes in lumber, talked to three different people, called them on the phone , and had two people call over the intercom and when someone came I was told "we can help you in 15 minutes". This store puts the shame the lax attitude at the lowes on Elysian. Not worth the drive.
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October 2022 by William B.
I think the staff at this location can be helpful at times. Unfortunately the inventory in some areas is no well kept. I went into the store looking for some hardware and when I got the the section it was a total mess. None of the nuts or bolts were in the correct drawers. It looks as if somebody has just thrown them Into the drawers with no regard for their proper placement. This has been an ongoing issue for some time but it only seems to get worse every time I go after searching through each drawer I gave up. It seems the inventory has not been kept up with and even if it was it still wouldn't be in the correct location.
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April 2022 by Lauren Becnel Gonzales
I went to the Home Depot in Chalmette. I needed to have some blinds cut. The nicest guy helped me. His name was Steven. His smile brightened my otherwise gloomy day. His long flowing dark hair was so perfectly quaft I was almost jealous. He was very helpful and encouraging when I told him that I was installing them myself. He was the most helpful and kind soul I encountered that day. Keep up the excellent customer service Steven.
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March 2022 by Elisa Cool Murphy
Nikkia in paint saved my life. She knows her thing. She was patient with different types of paints and their pros and cons. Helped me color match for a new brand when I needed oil based paint that didn’t come in the brand I’d selected and helped me make a file so my colors were stored. I’m in real estate and we do lotttttts of projects. I feel better prepared and informed and she did it all with a smile. Awesome customer service!!!
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August 2021 by Luis Diaz
Good store, perfect management
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August 2021 by Em Kareem Nasir Khateeb
I do not recommend visiting or buying from this store. Because my refrigerator broke down a while ago, and I went to this store to look for another, and I found another one that suits my circumstances and I paid for it in the hope that it would arrive on the same day, but they told me that after a week they would ship it to my house even though my house is very close to their store and I actually waited a week and when the refrigerator came I found it Big blows from the side and the back, so we called them to tell them that we want to replace it. They said that after a week they will come to take it, knowing that my house is very small and does not fit my old and new refrigerator. However, we waited, but they did not come on the time they set for us, and we tried to contact them and after our trouble to reach them, they gave us a number The phone called on him, but I could not bear this, so I went to the store and told them about the situation. The worker there said that on August 11 they will return the money and take the refrigerator, and in fact this was the worst buying experience I have had. I suffer from lack of food because there is no refrigerator in my house, as well as from the narrowness of the house
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April 2021 by Tad D.
I drive all the way out here to buy something advertised on their website for $88 and it's $178 here. I was told there Is no recourse other than emailing their customer service. What a waste of time.
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May 2020 by Markus O'Boyle
Terrible customer service!....I needed 5 pieces of plywood cut so I could fit it inside my SUV, as well as through my attic door, to put in my attic, and was told that they aren't allowed to cut that many pieces. If your employees can't do it, you should allow customers to cut their own wood. Guess I'll be going to Lowe's from now on.
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October 2018 by Joa Carcamo
I recommend the tool at the Home Depot....
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October 2018 by Tamara Tony Love
Great place to shop the workers are very friendly
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May 2018 by Ali R.
the people in here are always professional and helpful. i love this particular home depot. i hope management recognizes their workers.
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April 2018 by Jason G.
After spending $15,000 dollars in Home Depot, i find out Home Depot does not care about me. I went to back to get measured for doors that I wanted the store to install. Well after 2 months, still no doors. For starters they sent a young man to my home for measurements. I invited him in and he started asking questions about all the paintings in my home. I told him I don't paint, they are just purchases. He continued to tell me about his painting hobby. After 5 minutes of that, I ask him, "aren't you hear to measure my doors?" I had just got off work and was tired and needed to rest. I had to get back to work in a couple of hours. Well I guess he took offense with my words. I told him let me know when your done. Well after a couple minutes I see the young man walking towards his truck. I did not think nothing of it. After another 5 minutes, I decided to check on him and he was gone, leaving my door wide open. After 2 days of waiting for a call back from home depot, I decide to go in and check on the results at my local home depot, and they tell me that my home is un even and they cant proceed with the install. Very upsetting words for a man who has spent a lot of his hard earn money at Home Depot. After explaining the situation to the local store and them sweeping my issue under a rug, i decided to call corporate. They told me they would fix the problem by sending my a new installer. That call never came. I call back 3 weeks later and more promises and no help. As a good customer i am highly disappointed with home depot as a whole. I decided to go to Lowe's instead. Went through the same process, they sent the installer. He measured my doors and I got a call back to come in. They were very helpful. Oh and they did not tell me my house was uneven. I realized Home Depot dose not appreciate the customers and they will never have my business again. I will not be shopping there again. Thank you for taking all my money and not providing quality customer service Home Depot. Sincerely A disappointed customer
