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September 2025 by Sabrina Simon
The store was quiet. There was an associate working with a client & informed someone would be assisting shortly. It was ~three minutes later when someone came to assist. The service was thorough & accomplished everything that the visit was for. It's the most efficient service I had had with AT&T & I have been a customer since your BellSouth Mobility days.
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September 2025 by Alexis Lee
If I could give zero stars for every Att I would. They made me get two lines on one phone for no reason. They won’t fix the issue because I wasnt told it could have been fixed but in a certain time frame of getting the new phone. Now they won’t do anything at all about the issue so I’m blasting them on every social media platform I can.
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September 2025 by Stan Burel.
I was very satisfied with john he was very knowledgeable and capable of answering all my questions thanks John
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August 2025 by Kedrin Norman
Helped me with everything I needed
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July 2025 by Dylan Mansfield
Earnest T is amazing, funny guy!
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June 2025 by Jeffrey Vinson
There was no wait at all and Christian did a great job addressing my concerns and handled himself in a very professional manner. ATT must realize what an asset he is…
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June 2025 by Mark Yeager
Rachel was great! Thanks again
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May 2025 by Lindsey G.
This place is great. From everything single employee that works here and service.
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May 2025 by Al Garcia
I would send my friends and family to see John at AT&T store on 190 in Covington! Great experience!
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March 2025 by Julian Vinet
Digustingly terrible
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March 2025 by Jill Brown
Marinelys (Mary) helped me and was amazing! So helpful and professional. She went above and beyond to take care of all of my issues as well as help me get setup with internet at home to save me money. Fabulous service! Thank you so much!
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January 2025 by Kirsti Gonzales
Mary at the Covington location was quick , informative , polite and kind. I got everything I wanted! Def recommend her at the Covington AT&T store !!
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December 2024 by arne waumans
Worst experience upgrading my phone, told me I was not eligble for the promo. Ordered me the wrong phone, then didn’t want to own up to their mistake and had to pay a restocking fee and new taxes on the phone I was suppose to get. Now I’m stuck with a phone I don’t need as they won’t take it back. Staff is extremely rude and won’t own up to their mistake.
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November 2024 by Gayle Juneau
Mary was very professional and knowledgeable. She was a big help in choosing my new iPhone and watch.
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November 2024 by Amy Griffith
The sales rep Christian was really a great help. He renewed a lost faith I had in At&t. I've been a Verizon customer for a while but I'm glad I decided to switch back.
