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September 2025 by Alexis Lee
They never fixed my problems when I came there or told me what I needed to do to fix my issues. I’ve been paying for two lines when I only needed one and was just told I could have gotten it fixed in a certain time frame but of course it’s out of that time frame now.
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August 2025 by Jim Kiser
Att store personnel were very knowledgeable helpful polite and I’d recommend to any- one to use them
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August 2025 by Shil Jeon
Looks like I had bad apple. Missing kindness. I hope they remember no customers, no business!
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July 2025 by Arthur Catalanotto
If you agree to a deal offered to you, get it in writing.
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July 2025 by Shaylee Atkins
Went there with my mom and the sweetest girl helped us. Her name was Lyric and she was very knowledgeable, patient and kind. I felt right at home with her. She was an absolute delight! She works at the pinnacle pkwy location.
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July 2025 by Melba LeggettBarnes
Christian, what’s the most pleasant salesman that I have dealt with AT&T.
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June 2025 by Amber \u0026 Ryan
This is the only AT&T store to go to on the Northshore! They are incredibly helpful, well trained, with minimal wait times, and will actually help you… unlike the other AT&Ts in the area. Christian helped me out today, and offered me absolutely impeccable customer service! Thank you!
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June 2025 by Kimberly Carter
Representative lied and said I would be adding a free line however it was not free. Was also charged for multiple insurance charges that I never requested and would not refund. Have been a customer for almost 10 years and looking to switch. Don’t waste your time or money
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May 2025 by paul doty
Jaedynn was on maternity leave so Baruch took care of me. He was courteous, calm, and very helpful and responsive to my disability
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April 2025 by K Bushnell
Great job by Edward
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March 2025 by christian t
This place suck .. waiting for service is horrible.. I rather write letters for communication then come back here
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March 2025 by Jordan Johnson
Today I visited this location to pay a few bills and get some questions answered. I am glad I chose this location for many reasons.
When I walked in Jaedynn was very welcoming and engaging immediately. She was proactive in speaking with the manager (Ashley) assist me also in addition to Lakeisha helping. Not only did all of them work through different channels and options to assist me, but they were eager to find a solution. I felt welcomed, comfortable, and important as if I was their only priority. I noticed them treat everyone in there that way and that is rare these days. They were very patient, understanding, and willing to hear my challenges as we worked towards a solution.
I am glad I came to this location to get assistance because both of them were a huge help and I would recommend anyone come into this location and get the assistance they need because all of these individuals are rockstars!
At&t should be happy they are with them and I honestly feel all of them deserve a raise.
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March 2025 by Alicia Boesch
I was very impressed with Elizabeth's knowledge and her willingness to help me resolve the issue that I went to deal with. I left the store a very happy and satisfied customer
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March 2025 by Kathleen
Elizabeth was the greatest and helped us navigate through the process with the patience of a saint as my husband and I are technically challenged.
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March 2025 by Robert Lambertson
Upon coming into the store, I was welcomed by a staff member who let me know what was going on, and that it would only take a few minutes feel free to browse. Surprisingly, in a few minutes I met Toshiba. She was engaging, kind of funny and void of any ambiguity or prevarication. She made sure the phone was perfect and ready to go, her patience and customer skills are something we should aspire to. Toshiba is the Sine qua non of the store. To the rest of the staff, bravo
