-
August 2023 by Mary Landry
After never getting my electronics fixed completely, I decided to shop for a new car. Another brand dealer appraised my Lincoln trade and I discovered Baldwin sold me an official ‘lemon’ with a title blemish on it. This was not disclosed to me when I bought the car, nor did they explain to me the implications on trade/resale. They sold me the car for more than the value of the car and I could never get a true value on resale-trade. This is truly fraudulent- Buyer Beware!!!
-
August 2023 by Zoe Martin
Just bought a Subaru Crosstrek with David! It was a great experience! Would definitely recommend buying from Baldwin Motors!
-
June 2023 by Micah Braase
I've purchased a 2016 Outback and a 2020 Ascent from here over the past few years and they've always done well by me. Recently had a recall item taken care of and I was in and out within 30 minutes. Staff has always been friendly and haven't had any problems with them.
-
June 2023 by Dennis Boushie Jr
Great experience! Quick and easy transition. Thanks David
-
May 2023 by Erin Murphy
Baldwin Lincoln service is top notch. They’re professional, helpful, quick appointment time & efficient service. Will drive from southshore to have service done by Baldwin. Thank you!!
-
January 2023 by Teresa Z.
Awful! Awful! Awful! The management is awful. They are a deceitful and greedy dealership. My husband and I went to lease (co-sign on a lease) for our son who is starting his teaching career this month ... hence the need for a co-sign. He had his heart set on a leasing this particular Subaru. My husband , who makes well over 6 digits a year, who also owns an Audi A6 and a Mercedes SUV was told didn't qualify for a loan . This is a guy with a credit score over 800. He was told by the "guy in charge " that he has too many vehicles in his name despite his high income . Mind you , a younger less experienced salesman was initially taking care of our son and the lease . He was setting everything up for us . UNTIL "the man in charge stepped in."' He basically took the sale away from his less experienced young co-worker . He said if he wants to PURCHASE the car we can BUT HE HAD buyers who are interested in buying it although we had already entered into leasing the vehicle with the other salesman. This is very unethical of a manager to do this. It's shady, rotten and disgusting. SHAME ON YOU SUBARU for not putting your customers first and displaying your greed for a sale. I assure you we will NOT be talking very positive in our Northshore circle of friends about this business . We ended up at Honda and the first thing the salesman said to us after looking at my husband's income and credit was "How many cars would you like to lease." Meaning we had our pick of anything we wanted. We owned 2 Honda Pilots and 2 Acuras in the past and they have always been stellar !!! Not to mention they have a program for young individuals such as our son where they can eventually put the lease in HIS name and in the meantime build his credit. Moral of this story ... stay FAR from this Subaru dealership. They are your typical shady , greedy, car salesmen. At least the manager was . That poor young salesman got the rug pulled under him from his superior. Sickening behavior. Their loss . Not ours .
-
January 2023 by Genevieve Decuir
We just purchased a Subaru Forester. We had to place the order months ago. T’Kara Dixon was of great help to answer all our questions and to guide us to make the right selections for our need. She is very friendly, knowledgeable and patient while helping us to learn the new bells and whistles on our new SUV. We are very pleased with Baldwin Motors in Covington.
-
December 2022 by Paul B.
Had a great experience here at this dealership. The service advisor was Derek and he is very professional and helpful. My Forrester was serviced and repaired very satisfactorily. If I could give more than 5 stars I would.
-
December 2022 by Mark Castracane
T'Kara Dixon did a fantastic job ! She made sure that we were aware of the many safety and convenience features of the vehicle before we left the dealership. Since I hadn't bought a new car in the last ten years, this was extremely helpful. Her attention to detail and her communication skills made purchasing a new car a very pleasant experience. I will definitely be recommending her to my friends and family for their next vehicle purchase.
-
December 2022 by Kenzie Bateman
The whole team at Baldwin Motors was awesome. David helped us find the perfect Subaru! He was very thorough, knowledgeable, patient, understanding of our wants and needs during the car buying process.
-
December 2022 by Matt Gaud
Thank you to Candice and the team at Baldwin for an amazing visit. Her dog Winnie definitely helped make the decision easier. go see them both!
-
December 2022 by Jamie Shaw
Awesome experience. professional, kind courteous. Always a pleasure, doing business with Baldwin Moters. And David answered all my technical questions.
-
December 2022 by Jonny G.
Always loved the service here. Guys are friendly, did not have issues with fluctuations on price quote for service costs. 50 starts out of 5. You don't have to worry about your vehicle with the crew at this location.
-
November 2022 by Darryl Armstrong
I had a great experience purchasing my new Outback from Baldwin Motors. My Product Specialist was David. He was very knowledgeable and very helpful.
-
November 2022 by Sarah Earl
Tkara is a gem. If you want a pleasant experience and not to feel pressured into buying a car. She’s your girl. She helped out any way she could and was exceptionally knowledgeable.