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January 2024 by Michelle OBRIEN
Family run ,family friendly with personal service. Outstanding
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December 2023 by John Girault, Sr
I haven't been to Braswell Drugs in quite some time. My dog's vet is on opposite corner. I was there recently.
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November 2023 by S D
Male pharmacist loudly argued with me in front of a large line and loudly discussing my private medical data. He lied about medication laws and was just plain rude. I went to Downtown Drugs instead, they had no problems and were very helpful.
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November 2023 by Craig Bialy
I feel this is the best pharmacy on the Northshore! Very professional and easy to deal with.
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September 2023 by Amy Cunningham
I’ve been going there for one year because the Pharmacist said I needed to keep my mom’s medication at one pharmacy. My mom lost everything in Hurricane Ida and I moved her over here with me and her CoPD was so bad. From 1 1/2 years ago my mom is doing a lot better. She couldn’t even walk. I also decided to go here to Support the local businesses, and my mom had Chronic COPD and I am her care taker. I called to see if her medication was ready, like I normally do, they didn’t want to tell me if her medicine was ready. I work in Covington and we live 17 miles out of Covington. They wanted to speak to her she was at home... My mom was going in the hospital every 4-6 months for her COPD, it’s been almost 10 months since she’s been in the hospital. Thankfully, I monitor her…. Making sure she gets the Best care. But, I’ll just switch back to Walmart is much easier, the notifications come straight on the phone and you can drive up.
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September 2023 by brett white
Waited 8 hours for cvs to fill my kid’s antibiotic order and wanted to try a new pharmacy so tried Braswell’s. They had the script filled before we could get there straight from the pediatrician’s office. While standing in line the staff checked in to see if we needed anything else. Was in and out with meds in hand within 30 mins of the script being sent from the physician.
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July 2023 by Linda McKee
In the last few months since I switched to Braswell's and use their automated system to call in refills, I often find that they either fill only ONE of the two prescriptions I phone in or they don't even fill the single one I called in at all. Then I have to call and talk with someone in the pharmacy (which wastes their time and mine), in order to get the prescription filled. Often a day or two late. This has happened on numerous occasions, and I get different excuses as to why the automated phone system didn't work. I get really annoyed when this happens. I never had this problem with big chain pharmacies. Sometimes I get text notifications from Braswell's that the prescriptions are ready and sometimes I don't. When I don't get notifications, I have to phone again to see if the prescriptions are ready before driving over there. Again, this wastes my time and the time of the personnel. Sometimes I get repeated texts to pick up a prescription that I've already picked up. Regretfully, I'm going to have to switch back to one of the big chain pharmacies. I LIKE the people at Braswell Pharmacy. It's nice to be dealing with someone other than one of the big chains, but this problem has become too frequent and bothersome. I never know for sure if my prescriptions are going to get filled using the automated system - the whole point of which is to save their time and mine.
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July 2023 by BRANDY
Love this place. The most consistent pharmacy I've ever used. They usually have meds on hand that other places seem to always have trouble keeping stocked. Nice staff, and a beautiful building.
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July 2023 by Terry White
Very unprofessional I caught the pharmacist in all kinds of lies. I was told they didn’t have a specific medicine and 2 came right behind me and got medicine filled. I have been a customer for over 2 years this ridiculous to have picks on who to prescribe medicine too. By the way I got private health care.
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December 2022 by Rick Garcia
Spot on 100% of the time and even stayed 20 after closing so I could get there after work. Don’t underestimate small businesses.
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November 2022 by Belinda Hawkins
Always friendly and always helpful. There's a reason they've been here this long....best pharmacy around!
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May 2022 by Zack S.
They are part of the community they serve. Friendly compassionate service. Wonderful pharmacy. Treat you with respect
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March 2022 by Stacy T.
This place is a local favorite, my mom loves it. They always gets her medicine correct but we have to go back and forth with the doctors to make sure it was sent. Braswell is very slow so you have to have patience with them to get the medication to you in a timely manner.
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September 2021 by tiffany long
I had a surgery schedued following hurricane Ida. My normal pharmacy is Walgreens. I got out of surgery at 3:45 and drove to walgreens to fill my much needed pain prescription. Walgreens refused a drop off because they were closing at 5pm. I went to CVS, they refused to fill my prescription and told us that it could not be accepted until 8am the following day. We called Braswell Drugs, who would be closing at 6pm We arrived at 5:55pm, and Braswell drugs was very happy to fill our order. Had they turned us away, I would have experience an extremely painful evening. Thank you Braswell Drugs for being customer service friendly. You won yourself a client for life!
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September 2021 by Sophie McGowan Cothern
So thankful for them in the midst of post Hurricane Ida….. was able to get my newborns medicine filled timely & without issue. Walgreens was a 3 day wait. Transferring ALL prescriptions to them (& it’s quite fun to shop in store too)! Also, thankful for the pharmacist that answered my questions quickly regarding my child’s medicine!