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March 2024 by David Acosta
Worst customer service, rude staff, unwilling to help when things are messed up and won’t listen to the patient concerns before cutting you off. CVS needs to close this location or hire a competent manager.
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February 2024 by Terry Lisotta
As a Winn Dixie transfer, I asked for a consult with the pharmacist, after a few minutes, ha came over, I wished to understand the new guidelines I was to follow at CVS. He was rude, dismissive and absolutely disrespectful.It appears the staff in the pharmacy and the store are aware of his personality.
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January 2024 by Zachary Berry
Pharmacy is a train wreck…good luck. Hands down the worst experiences that I have ever had trying to fill prescriptions. If it is anything of the slightest importance for your health, find a different pharmacy.
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November 2023 by Mark perret
Pharmacy is alway under staffed and can't keep up with demand. I feel so sorry for those poor employees. Please staff up in the pharmacy. Don't go here if you need your medicine any time soon after appointment. Always have to wait and wait.
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October 2023 by Kayleigh Dewitt
This is one of the slowest pharmacies I have ever encountered. You areTold it will take 2 hours which I can reason with due to patient volume however, having to go an additional day then being told another 2 hours and now I can expedite it for you (which was supposedly done the prior day). Completely unacceptable.
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October 2023 by Matt Burkart
The Asian pharmacist is a pompous jerk. I’ve seen him be rude to every customer he interacts with. Like get off the horse bruh - u literally went to school 2 years longer than us and now count legal drug quantities for a living. We get it - pharmacists make a lot of money due to supply and demand of the job market with RX. The guy is just an impersonal prick. To everyone.
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October 2023 by The Stoli
Terrible customer service. Extremely slow filling prescriptions. Always feel like we are inconveniencing employees when we ask questions. Only use if you have no other options.
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August 2023 by J Belliard
The only drive through CVS near me, and my insurance makes me use CVS. The service here is really bad. If you go inside to get your prescription make sure you have an hour and a half because the wait may just be that long. I think they may be understaffed. Every trip here for prescriptions is rough.
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August 2023 by Keith B.
poor service. poor attitude. Often out of stock. under fills prescriptions often. gets worse every year.
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August 2023 by Micah Ciancia
Absolute worst pharmacy in town. They text you to pick up- you go to pick up- they put it back- they say they will fill it again and to come back- you come back it’s not ready- then they say they are out of it- #braswellfan
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June 2023 by D R.
I absolutely DESPISE this pharmacy. Horrible service. Rude, cranky, unfriendly staff. They constantly send text alerts saying prescriptions are ready, and when I get there, they tell me they are either not ready or are out of the meds altogether. When I ask why I was texted and told they were ready, they always reply "that's the computer, not us." They've never once apologized and seem to feel blaming THEIR $#@$ computer excuses their horrible service. One by one, my family has pulled all out prescriptions from this horrible pharmacy we've supported for 6 years, thank God! One more left to pull next month I'm we're done with this disgusting place. CVS has lost our business forever!!!
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June 2023 by Marsha Mellow
Great pharmacy, incredibly popular so also incredibly busy. They handle 100s of prescriptions every day so go in with realistic expectations & do as much as you can with your scripts yourselves before making requests. Highly suggest utilizing their app! Can do so much on the app from refilling (most) prescriptions, syncing scripts, transferring pharmacies, pre-pay, mail ordering. SO much! Take advantage of that app!
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February 2023 by Myleen Harris
CVS pharmacy with very poor customer service is on H-way 21. They will give you a false hope of the script availability. They said yes they have it and ready in 3hrs. When I came back they said they can’t give the script until the next morning! And even told me to go to CVS 190 and tell them that they sent me over there to get it, because I really need it that night. Only to find out the CVS pharmacist at hway 190 couldn’t give it to me because blah blah blah… Do not waste your time going to CVS pharmacy hi-way 21 because they don’t know how to value customers and what they are doing. Very frustrating. I wish I can give this review without giving them any star. They don't deserve it.
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February 2023 by David Russell
The absolute WORSE pharmacy I've ever dealt with. Rude, condescending, incompetent pharmacy staff. They regularly send texts saying prescription is ready, and when I get there they are out of stock and take zero responsibility for the text. I have NEVER even received an apology. I despise this place. My family has dealt with them for 5+ years. I'm absolutely DONE!!!!
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January 2023 by Cindy Tullos
Changing to Walgreens. CVS pharmacy is a disaster. Takes days to get a prescription filled.