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November 2023 by Chassity Holliday
Linzie was a great help! She went above and beyond to help us secure a storage for our nonprofit.
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November 2023 by Amber Henney
Needed a storage space very quick on a Sunday with none having their office open. ExtraSpace had and online rental options and it all ready and I was able to access my unit easily.Once there it was clean and even provided me a lock since there units don't take normal pad locks.Easy peasy!
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September 2023 by Shannon Mobley
The storage was very clean I had no problems with access. The employees are very friendly.
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September 2023 by Sofia Schneller
I had a fantastic experience with Extra Space Storage. Their service was incredibly helpful, and the employees were top-notch. From the moment I inquired about a storage unit, they were attentive and informative. The facility was clean and secure, which gave me peace of mind. The staff went above and beyond to assist me with my needs, making the whole process seamless. I highly recommend Extra Space Storage for their excellent service and friendly, professional employees.
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September 2023 by gweedeaux444
Units were very clean. Employees were very helpful. Upkeep was very well. Lighting was all lit. No problems. I would recommend it
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September 2023 by Ciara C.
Renter beware!This company baits you in with really low web rates and pay in advance for a few months. Once that period ends, the increase in rate is astronomical. I had a rate increase of $80 dollars. Went from $184 to $264 on a 10x20 unit. Letter states due to market changes. That's false because the two closest storage rental places are significantly lesser than that. No worries I'll be moving but wanted to share with others so u don't have to move in move out like I am having to do.
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September 2023 by cicarter01
Buyer beware!I purchased a storage unit months ago at $184 online price and paid for the 6 month term. Received a notification that my term was ending and the new price is $264 which is an $80 increase. I don’t mind paying an increase but really $80 a month more? I think they are price gouging cause even the storage places nearby aren’t this high, I wish I would have paid more attention When others mentioned they go up often. Just wanted others to be aware.
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August 2023 by Deonne Coner
The staff was extremely helpful. She answered all of my questions and was extremely kind. Great experience overall!
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August 2023 by Ashley Walko
Excellent service. Booked my unit and paid online in the morning. Later that evening I was able to use my gate code to get in and go to the unit and immediately begin storing items. Everything was super clean and better than I expected. Will be recommending this place to friends.
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July 2023 by Barbara Markland
Great experience renting space at Extra Storage. Fast, clear, professional service. Building and units very clean. Good lighting. Coded gates to get in/out. Access till 10 pm daily. Very spacious, covered area for unloading/loading very helpful on hot and especially rainy days. Dollies for schlepping always on hand. Recommended.
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June 2023 by Alice Booth
Lisa was very friendly and sweet. She showed me how to get to the unit and explained everything with so much ease. She is very professional and I love it.
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May 2023 by Paul Riley
Facility is convenient and always well maintained.
The staff is super helpful. I’ve dealt with Lisa a couple times and she was wonderful!!
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May 2023 by Alicia Anthony
Lisa was the best customer service representative ever! Even after I was late closing out my unit, she was able to assist to get me a deal. The location is nice and very flexible. Thank you for helping me when I needed y’all the most!!
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May 2023 by Kaitlyn S
Unfortunately the other reviews are correct. We moved into a 5x10 unit 2 months ago for $60 a month. At sign in you pay $40 in extra fees. Which was fine at the time however, after only 2 months they raised our price to $120. So they offer you an introductory rate; wait for you to load up the unit then raise your price by ALOT. No where during sign up does it say “after so long the price will double” I’m sure it says that they reserve the right to change prices as they see fit, but it still seems like predatory business practices to raise the cost by such a high amount. We ended up buying a 12x24 shed for $150 a month instead. Save yourself the hassle and do not do business here. The other storage places seem so much more expensive because they don’t get you in and then double the prices after 2 months. Beware of this place!
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April 2023 by Nancy Bigley
I used this facility for over a year and from set up to close out everything was clean, friendly and easy. Just moved my items out and Lisa met me with a smile, checked me out quickly while we laughed and chatted. Definitely a place I would use again and recommend. Thanks Lisa!!
