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August 2023 by Cypress Gulf Coast Roofing & Gutters
Outstanding customer service and a team that goes above and beyond for our business! Can’t say enough good things about this bank and this branch! Leola, Faye and Elizabeth are wonderful people!
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July 2022 by Larry Henrikson
Always helpfulNd frendly
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July 2021 by Warren W.
This is a great Bank I like doing business here.
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May 2021 by Cherylyn Futch
Rude customer service use to be a friendly bank now just money greedy, under new branch management would suggest a different bank and stay away from this one.
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April 2021 by Alec Cunningham
Rude and unhelpful bankers.
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September 2019 by Tammy O’Shea
Friendly employees and very involved in the community
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March 2016 by William Hawkins
I opened an account at the Covington branch in an effort to support the "small businesses" in my parish. My account is small, I use it to pay bills via, auto-draft. However I incurred $95.50 in charges due to a lost card. I called my local branch to explain, and was told by a subordinate that the officer in charge of these matters said "They are cracking down and we cant help you at this time". I called the main office and was informed the local branch has the final say. I use other banks with newer technology and far more convenient locations. I was hoping for a more personal experience with a bank that has only 3 locations. The employees of the Covington branch are nice people, I question the protocol of management.
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November 2015 by Matt Avocato
Great bank to use and friendly employees