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October 2023 by savana hughes
I recently visited this mechanic shop, and I must say that I had a wonderful experience. The mechanic did a fantastic job replacing my back brake light. He was not only skilled but also incredibly nice and professional. What stood out was how informative he was, explaining the process and ensuring I understood what was being done. Being a woman, it’s hard to find places that make me feel comfortable, heard and understood but steve made me feel all of those things and helped me so much!! I highly recommend this shop for their excellent service and friendly staff!
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September 2023 by Justin Chin
First time bringing my car here to be serviced, and definitely won't be the last time! Quick work and friendly staff! Keep up the good work!
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September 2023 by Shyrel Burks
Jefferson Auto is the Best. I experienced all positive and excellent customer service from them. I highly recommend this business to take care of your vehicle’s repairs.Services: Auto battery replacement
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August 2023 by Bobbie Falcon
I knew I needed a few things repaired. Spoke with Alexis at the desk and scheduled my appt. Drop off. The team at Jefferson Auto stays in contact with the process of your repair and informs you if they see other things that need attention too. They do an excellent job every time I bring my vehicles to their shop. I would recommend 10/10 every time!Services: Tire rotations
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August 2023 by Rachel M
I was in the middle of a road trip and like a knucklehead I pulled straight out of a parking spot from a hotel i was staying at for a night and bottomed out the front end of my car on a curb so badly that I cracked my radiator and the part that holds it up. Jefferson auto helped me get back on the road as fast as they could. They were kind pleasant and kept me informed throughout the whole process. being stuck ALONE, 2000 miles from home this place had my back, and I thank them. Five star service and great people. A Great experience here. I am currently writing this outside of Offutt Air Force Base In NEBRASKA while waiting on my nephew :) still on my roadtrip and thousand or so miles later I can say not one issue. Thank You Jefferson.Services: General repairs
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August 2023 by Foxxx Libran
Great customer service. Alexis made sure to keep me informed & if I called for an update it wasn’t a problem to get that information. They fixed my complicated A/C system in the dead heat of summer so it was very thankful.
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July 2023 by Nancy Jean Read
Casey was an unbelievable and accommodating help! Thank you so much for the prompt service. Will definitely recommend .Service: A/C installation & repair
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July 2023 by Jessica Milstead
All repairs were thoroughly explained and done quickly. They were able to fix my older vehicle which is something I’ve found other shops are not willing or able to do. Highly recommend this company!Services: Electrical repair
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July 2023 by Carson Lanclos
Wasn’t told upfront about a lot of things that were supposedly wrong with the vehicle that’s almost impossible to get the part for until after the most expensive part was bought and put in. Never was able to get my vehicle completely finished there bc it still wasn’t running had to bring vehicle somewhere else. Finding out now we were overcharged on every thing that was done after having the dealership and another mechanic look at it. Said we paid way more than we should have! Could have bought a small brand new vehicle for what we paid in repairs! Lesson learned! ? Especially when they find out you have no clue about vehicles!
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June 2023 by Casey M
Reliable and honest service at an affordable shop rate. Family owned business with excellent staff and offers to pick up & drop off customers from their home. This shop does not do brake tags however. 10 out of 10 would recommend to anyone in need of vehicle repair!
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May 2023 by Patricia Penton
It was so easy! Very accessible and up front about issues which needed repair. Unlike other mechanics I’ve used in the past, I do not feel taken advantage of and in fact, there are things they could have recommended that I spend money on, but instead recommended and confirmed savings. Very very reasonably priced. I’m pleased to say that I have a new mechanic now and for future!Service: Transmission
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May 2023 by Randy Brown
We were traveling through Maddisonvile, LA and staying at astate park for a couple of days. When we getting ready to leave the area I started my 2016 Jeep Wrangler and the check engine light came on. So we called a couple of Jeep, Chrysler dealer ships in the area to see if we could get it in to get checked out. Neither one could get us in until a two weeks from then. So I did some searching for an independent repair shop and came across Jefferson Auto Services. I called them and explained the situation. They said to bring it right in and they would check it out immediately. On my arrival they said it might take a couple hours to get a part depending on what the problem was. I said okay we were going to drop it off anyway. Well, my ride back to the park was delayed getting there. After about 30 minutes they said that they already had the part, thermostat housing,to repair it and it would be ready to go in less than an hour. About 45 minutes later they said it was ready to go. I have to say the customer service was excellent and the price of the repair was very fair, escpecially since we didn't have an appointment and they worked us in. I would highly reccomend this repair shop. The staff was awesome and very friendly, and the service was outstanding.Randy BrownSouthwest Florida
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May 2023 by William Bailey
Jefferson auto is a family owned and run business that does their job very well. I aas quoted for struts, shocks, front end alignment, and a new tire. Only took a day to repair and they were very fast about getting my vehicle done before the weekend.Service: Wheel alignment
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April 2023 by Casey R
A friend referred me to these folks, and this is your referral. Honest. Clear about what needs to be done. I know this because I was aware of what needed to be done before showing up, but the car decided it needed them done sooner. The technician found the fan was shot because it threw a code. I knew it was a common problem with this make and model because I had changed the fan myself once before. They didn’t try to “sell” me anything the vehicle didn’t need. However, they will make recommendations based on the conditions/miles/year of your vehicle like any good shop should do. Up to you to make the call if it’s the right time for you, and they will respect your decision. Think about giving them a shot to earn your business.Services: Air & cabin filter replacement
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April 2023 by Robert Tilghman
I have been a customer for about 8 years. They provide top level service and fair pricing. They are very trustworthy in my opinion. I will continue to work with Steve and crew for all my auto maintenance needs.Service: General repairs
