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December 2023 by Lori Beth
The local Orkin Office is getting 1 star because even after years of repeated discussions, they cannot seem to get scheduling done correctly. I sat home again for 4 straight hours and, after 2 phone calls, finally got a resolution from a somewhat terse manager.HOWEVER - I’m giving the technician that came out today 5 stars as he was courteous, prompt (early!) and very kind! And he cannot be responsible for the actions of his leader.
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December 2023 by jason davis
I paid good money for my house to be serviced, and the technician that came out to service my termite baits realized I wasn't home, rang my doorbell, went back to his truck to write me an email letting me know my service was completed and left. I have cameras and he didn't go around checking the baits, but yet, I was told it was done. I must have went into the wrong business, getting to drive from house to house to do nothing and get paid for it!!
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December 2023 by Dan Gomez
This company has been so amazing. They've always been prompt to take care of problems. When you call the Covington office they give you small business attention even though they are a nationwide company.
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December 2023 by MIMI BALDWIN
I have underlined ALL the above. PLUS, I have to say Daniel was awesome. A breath of fresh air. He answered all my questions and very likeable. I give Daniel 5☆'s.Services: Rodent extermination
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December 2023 by Kat Matherne
Good but pricey...get what ya pay for. Professional, couteous, personable, remembered my dog. When your a dog person, those little things matter. Thanks Orkin. 20+ years in the deep woods nd home still termite free. I wouldnt trust anyone else. (I guess the fact that my dov would rip a mans head off if not in her kennel but still...?)
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December 2023 by Santa Breaux
The tech was very attentive a friendly kind to my children n pets very on point with any questions we had . It was joyful to hand someone as kind as Anthony
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November 2023 by Andria Jackson
I've used Orkin about 2 years and appreciate there willingness to take excellent care of the customers. They are always listening, improving and making sure their customers are satisfied. They handled any concerns I had promptly, professional and with kindness. The entire staff is amazing. I HIGHLY RECOMMEND ORKIN!??? Andria, life time customerServices: Home inspection
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November 2023 by LRT LRT
I was not home when the Orkin agent arrived but my adult cousin had instructions to let him in so that he could access the attic. I was told that the inspection would include the outside of my home and the attic. Later that evening I was surprised and upset that the Orkin representative had been in my bedroom and master bath - there was a glue trap behind my toilet. I did not give Orkin permission to go into the private areas of my home; nor did Orkin say that they needed access to private areas when I spoke to them making arrangements for an initial inspection. . If I had been home at the time, I would have denied him access. I arrived shortly after he arrived (maybe 15 minutes). He never even alluded to the fact that he had been in my bedroom/bathroom only that he had been in the attic and saw a minimal amount of droppings and no tunneling and was going to inspect the perimeter of my home. I am appalled and few violated by this invasion of my privacy. I will never use Orkin again.
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August 2023 by JW Perez
Very pleased with service tech. Very knowledgeable and did his job efficiently. Very disappointed I'm sales rep/inspector. I feel I was severely oversold and under delivered. Especially hearing the tech call him and be told to make it happen. Even though the service being halfway done was the main reason I called orkin in the first place.Services: Termite inspection
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August 2023 by C J
We have used Orkin for over a year. Our house since the first application has been pest free. Our service provider Daniel is always on top of providing us with the best service available.I highly recommend Orkin and Daniel .Service: General pest inspection
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August 2023 by James Myers
Inspector focused on the annual inspection instead of trying to sell treatments not needed or wanted.Service: Termite inspection
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August 2023 by JEBT Jackson
Excellent in outlining the service offered and expertise on what services needed to be done.Services: Home inspection
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August 2023 by Chiante Cunningham
Service was quick. Call to schedule an appointment and they came out the following morning. Was on time and very friendly and professional. Will come back and update once I see a change.Service: Spider extermination
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August 2023 by Jack Wilson
Orkin very thorough , long contract though, but no termites! But what termite in his right mind would waste his time on a mobile home. Good company, very dependable.Service: Termite inspection
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August 2023 by Richard Muller
Very pleased with the termite prevention system that Orkin installed and more importantly that they service the traps regularly. Gives us a good sense of well being.