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January 2024 by Franklin Gilley
Quick and efficient, friendly staff. I was only getting a nail removed from my tire, but I liked the service they provided. Kudos to the guy that was patient with me when I disagreed with him about the electronic tire display on the dashboard, he was right about the slow update and I was wrong. Good man.
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October 2023 by Iberville Cuisine
Referral from Jamal. Received four new tires. Transparent pricing & very quick service. I'll be back!
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October 2023 by Gary V.
Been doing business here since 1999. Always reliable, always friendly, excellent automotive advice, always stand behind their work. If you need tires, oil change, brakes, minor repairs, or advice this is the place to go, they stand behind their work. And they never up sell, they will sell you just what you need. Prices are competitive. Staff is always friendly and courteous and they have a comfortable waiting area.
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September 2023 by Byron Guidry
Joe was great. This place does not disappoint.
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August 2023 by Michael D
Wonderful place to get tires and many other automotive repairs. Honest/family owned business. They do quick work and communicate properly. P.S. Great prices on synthetic oil change!
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August 2023 by Barbara W.
Give this business a 15 out of 10 . I was driving from Alabama to Texas and my back rear tire showed really low. Wasn't sure if I'd picked up a nail or what the issue was but was concerned as driving alone and had 7 hours to go. I stopped at tire place just a few blocks away on same side of the road and there were no cars at all in the bays and none in the parking lot. One employee on property. I asked if my tire could be checked and he started typing into computer asking me for phone, address, email, etc. Said it had to be entered first "for insurance purposes". I thanked him for his time and drove to Phil Meraux who had many cars in parking lot, all chairs in waiting room filled, all bays filled and busy busy. I explained to the helpful attendant what the problem was and she simply said, "I'll need your keys". I waited about 25 minutes and they inspected my tires thoroughly for leaks, etc, balanced air pressure etc and told me there were no leaks and I should be good to go. I asked what I owed and she said, "nothing" as you had no problems. Just needed to add some air. He checked for leaks and you don't have a leak. They never asked my name and I almost begged her to take money due to the time they spent checking my car. If it wasn't 7 hours away I'd use this place exclusively to take care of my car service. Amazing amazing service.
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July 2023 by buddy edwards
tire service , quick in and out. i spend a lot of money with them.need to keep the service and customers happy.
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March 2023 by Bob K.
Great service and fair prices. Needed 2new tires and was in and out in kess than 20 minutes
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March 2023 by Renee S
I’ve brought my cars here since high school. I love them so much and they are completely honest with you. I honestly wish they were more than a tire place because I would bring my car here for everything.
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February 2023 by Sam Candido
Good honest place doing good business, highly recommend for your auto and tire needs. From basic needs to other more serious problems, they will let you know if they can help you or not.
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December 2022 by Janice Bordelon
Love this shop and send anyone we can to it. They are a family owned and operated business which counts for 100% in book! Thank you again for being a small business and always being helpful, caring and always there to help! Kudos to the Meraux family!
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December 2022 by Fred Worth
4 new Michelins on my wife’s car, tires leak down regularly requiring me to add air almost weekly on at least three tires at a time. Took the car in and they say nothing is wrong…..she went in once when ‘low tire pressure’ warning appeared, asked if they could air tires. The people there said she would likely have to wait 30 minutes before they could do that.Found out that none of the valve stems were replaced causing the slow leaks. We will not be doing any further business here. Lack of respect & laziness by these folks.
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December 2022 by Janice Cockrell-Bordelon
Love this shop and send anyone we can to it. They are a family owned and operated business which counts for 100% in book! Thank you again for being a small business and always being helpful, caring and always there to help! Kudos to the Meraux family!
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October 2022 by maverickbon
They are simply the best! Out of my entire experience with auto shops in the last 25 years or so, nobody does it better than Phil Meraux. In particular, Mrs. Melissa Meraux does business the old school way- and that is treating each and every customer who walks in the door like they are a longtime friend. You will not find a more honest shop and they have gone above and beyond to address our tire needs. I’m particularly embarrassed to say that the warranties with tires are a joke and they make tire dealers jump through unnecessary hoops. If your tires are over a year old, don’t bother and just replace them. Melissa and her team will give you a great price- so there’s no need to go beyond that. I highly recommend them and there’s no other place I’ll go.
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October 2022 by Timothy Ratcliff
My review of Phil Meraux Tire Service in Covington , LA: I can't rate the quality of service here because we never got to that point. I bought a new Bronco from Rainbow Luxury Imports in Covington. They had it lifted for me with bigger tires. They told me to bring it to Phil Meraux for an alignment and they would pay for it. It was part of the cost of purchasing the vehicle.I brought it to Phil Meraux's a few minutes ago and told them the above. The lady waiting on me told me that normally the dealer does not pay for it. She said that no one from Rainbow contacted them and someone is lying to me. She asked who I was working with at Rainbow. I told her the names of the two people (one was the sales person, one was the owner). She said that unless I have that in writing, that I was paying for it. She walked out of the room. I felt like she was accusing me of trying to get a free service. I really have no clue why she reacted the way she did.A young man had already taken my name and number and my keys to move the car around. I went out and asked him for my keys back because I was leaving since the lady inside said that someone at Rainbow was lying to me and didn't seem at all interested in helping me. The young man flipped me off, said f**k you, and accused me of calling his mom a liar.I was just shocked by all of this behavior. A good customer service policy would be to say, "We do a lot of business with Rainbow Imports, let's call them and get this straightened out", or "Here's the phone, why don't you call them and get this straightened out. " Maybe they could have suggested that there was some miscommunication or something. Liar is a bit strong. Flipping me off, cursing me, etc. is just unbelievable.A few minutes after I left, Melissa, the lady who called the people at Rainbow liars called me and apologized. I accepted her apology but told her that I wouldn't be back.Good luck.