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March 2024 by Donna Magee
The sale rep Tim was very knowledgeable about the purchase we made.
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January 2024 by AMY CAPPS
Great salesman that took his time explaining the choices we had.
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October 2023 by sandra Thornhill
The bed was soooo comfortable and I love that sleep level is individualized
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October 2022 by Jessica
Tim was excellent! Very helpful, knowledgeable and not pushy in any way. Made our shopping experience quick and painless!
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August 2022 by Schwartz Entertainment Media Group
Tim was amazing and so helpful in ordering a custom bed for us. Would recommend this store to everyone.
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August 2022 by Michele Maberry
2nd bed. Love them. However for $3,000 should be free delivery
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February 2022 by Leslie Cook
Absolutely terrible experience so far! I can’t even review the mattress because they won’t get it to me. We purchased a new sleep number bed on November 29th and have just been rescheduled for the second time when my bed was supposed to be here in the morning. Now we are told our bed won’t arrive until March 1st!! We paid $8500 for this bed. For this kind of money, our bed should have been in our home within a week! This isn’t some discount store BS. When we were rescheduled the first time, we were told delivery is almost never rescheduled a second time but yet here we are within 24 hours of our promised second scheduled delivery. Just offering free sheets doesn’t make this better. This is the absolute worst customer service and no excuse. Nobody should spend this much money and wait 4 months to receive the item. Who’s to say it’s really even going to arrive March 1st? I could have picked the bed up anywhere myself and done a better job. You should absolutely be ashamed of treating your customers this way! The only pleasant part of this has been Nicole at the Covington, LA store. It’s definitely not her fault y’all can’t get it together. STAY AWAY if you expect to be sleeping in your new bed any time soon after purchase.
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February 2022 by Alton LeNormand Jr.
Best decision I ever made
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October 2021 by Michael Noel
She Mecca was awesome , great job, ask for her and she will take care of all your needs
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October 2021 by Donna Sander
This was the best place I have ever been to to buy anything.
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September 2021 by Luanne Bowling
Loved the experience. The sales staff were knowledgeable and informative. They worked within my budget and helped me upgrade my bed to one I hope will last me another 13.5 years.
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August 2021 by Larry Cruz
GREAT EXPERIENCE WORKING WITH FRIENDLY, PROFESSIONALZND KNOWLEDGEABLE STAFF
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August 2021 by Craig Bialy
Don't count on customer service after the sale.
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May 2021 by Altie Flettrich
I had sales rep Jeanie and she made our experience personal and personalized to exactly what we needed. I highly recommend sleep number of Covington!!
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May 2021 by Rachel Waldron
They were very friendly and very helpful in finding the right bed and sheets for the best price.