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December 2023 by Brycelyn Breaux
Was great before merger and changed to first harizon. Absolute garbabe customer service and will not help you with anything. Will blame you for everything and offers no concessions. Banked for years. Switching to meritus. Save your time and sanity and dont bank here.
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November 2023 by Shep Bost
They have destroyed a great financial institution.
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October 2023 by mperry48
So much better when Iberia bank.
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September 2023 by T
Savings interest rates suck... do yourself a favor and check with Capital One on line or in person
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June 2023 by Samuel
slow/slō/adjective1.moving or operating, or designed to do so, only at a low speed; not quick or fast."airships were slow and noisy, as planes got quicker and quieter"Synonym1. Alternate use of First Horizon Bank. “Our elderly neighbor’s walk is very first horizon bank”
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May 2023 by Samuel Thacker
slow/slō/adjective1.moving or operating, or designed to do so, only at a low speed; not quick or fast."airships were slow and noisy, as planes got quicker and quieter"Synonym1. Alternate use of First Horizon Bank. “Our elderly neighbor’s walk is very first horizon bank”
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May 2023 by Kaz Ghilbear
Trash bank now! Fees fees feesThey already got bought out again!
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June 2022 by Cheryl Thomas
They were okay when it was Iberiabank. But since they switched over it's worse. I've been with them for over 20 years now. It takes more than a day for a check to clear when it use to clear the same day at the ATM. When I make a deposit at the ATM only part of it shows online. For example I depositEd a small check for $260 when I checked my account it only showed I deposited a $100. It takes longer for bills to get paid now with online bill pay. The drive thru is always slow. I could say more but I'll leave it at that.
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March 2022 by Mallarie Alisee
This is only because I can’t give them 0
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March 2022 by Angela gravot
Iberia/First Horizon has gone downhill since they got rid of several top notch employees a few years back. Andre, Hillary, to name a couple. Stayed with them because I have been banking here for almost 25 years. Closing account today to go to a smaller, hometown bank. I told them I would be going elsewhere, they do not care!!!!
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January 2022 by Anthony Bellard
After Horizon took over it went down hill, after their 30+ year manager left it really went down been there 25 years and I’m going elsewhere
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December 2021 by ADD LSU
This has to be the most unfriendly, unhelpful, disrespectful, rude, branch of not just IBERIABANKs but any bank. I’ve been banking there for over 20yrs maybe more but I’ve had enough. They went down hill few hrs ago when they let manager go who had been there over 40yrs. I’ve never seen anything like this especially with a bank. Unreal people
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October 2020 by Lulu Briceno
The worst drive-thru at a bank, 3 lines & 1 person working them (at all times). No drive-thru ATM. And the ATM is out of order half the time.
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October 2020 by J. D.
Things have really gone downhill in resent years. Today they told me they couldn't help me direct my statement from email to a physical statement on their system. The lady told me that I had to go do it myself on my app. If I can't go to my local branch to get changes made to my accounts, what good are they.
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March 2020 by Blake H.
The drive through is highly inefficient. It seemed that we only had two cars in front of us in our lane, when in reality it was nine cars because there is only one person working the widow of three drive through lanes. Improvement can be made!
