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December 2023 by Shavonne Myles
Mr.Larry and the young lady was so helpful!!
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November 2023 by philip danos
Helpful and friendly staff.
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November 2023 by Annette Cornett
I was passing through here on a long road trip from TX to GA- stopped for new windshield wipers, both ladies were so incredibly friendly and helpful, upbeat, smiling. They helped me find a few items and install the new wipers. It was an unexpected stop adding time to the long trip-was traveling solo too, so it's just so nice when a quick stop at an auto part store is surprisingly such a nice experience, a little morale boost for the day and journey ahead. I don't recall their names, but both ladies were superb, thank you!!
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October 2023 by Jowanda Neddie
First off, this review is about a particular associate. Everyone else I have encountered was amazing, but this older gentleman was not friendly at all.He was too quick to respond about me returning my battery that I never used. He said there was no refund on batteries,it does not say it on the receipt , and neither does it say it on the website. I called several other stores to confirm my findings. He was just being mean this morning. I guess I wasn't the right person he wanted to see today. I had my receipt, and I was just a few days off the 45-day return policy. Went to the Florida Blvd store, and they told me what to do, took only a phone call, and maybe 5 minutes, and they refunded my money back to my card. Hassle free customer service. I wanna say he needs better service skills. Thank you to the associates on Florida Blvd who helped me and to the customer service representative(Antonio) on the phone who called the store for my return. MR. WHATEVER YOUR NAME IS,DO BETTER. Also, sir, never suggest to your customers to sell their product they spent over 200 dollars for. It's bad for business. Just because you too lazy to do your job.
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September 2023 by Emmett J.
Been going to Advance for over a decade. 90% of the time they have what i need in stock from parts for my 2005 Buick Lasabre to my 1988 Ford 150 and 2013 Equinox. Always polite and knowledgable with good prices.
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August 2023 by Tyler Morace
I kept describing the part in exact detail to the lady on the phone. "I don't know what that is sir." " I don't need all that information." Then finally "We don't have it." Good way to get people off the phone
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July 2023 by Jonathan Alberti
Matt at Advance Auto Parts help me get the correct parts for my two rides and help me load up my car with Advance Auto Parts awesome price! Time to change my oil and upgrade my ride!
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July 2023 by Shane Mcclain
OK went there this morning just to ask advice about my AC the older lady get frustrated and ask the other guy to come and help me with difficult questions?? the older guy after I explained my AC panel I don’t think it’s working. I need another one. He looked at me and said that’s not what is called he rudely said it’s called a modular panel. Whatever he said there’s no availability even from the manufacture you have to go to junkyard. At no point they was very short on answers and rude. I called O’Reilly’s because it Gutfeld and say that’s not true. A rally had three on stock. Now my AC is working. Customer service used to mean something when you walk in and asked for a little vice. Lol
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July 2023 by Quang Mai
Workers are nice but knowledge is not there
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May 2023 by Bryan Canella
This is my go to auto parts store. Everyone is works here is usually nice and helpful and most of the time they have everything I need.
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March 2023 by Ana Delsa Acevedo
Fast and friendly help. Nice employees.
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February 2023 by Justin Liefer
Your associate Larry is by far the most helpful person I've come across in customer service. He's helped me change multiple batteries in my car, finding the bolts for license plate etc. This is the only place I go too if I need something for our cars!
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January 2023 by Isaiah Johnson
It was easy to fine what we were looking with the help of them employees, in and out quickly, on our way.
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December 2022 by Andrew Davis
I came in with a simple question about my headlights and both of the ladies that were working were so helpful! They also came outside and looked at my car to insure I was purchasing the correct parts. Great customer service and I’ll definitely shop here again.
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October 2022 by Nancy Baird
The employees at this establishment were fantastic. Very helpful and knew how to do the task. Can't say enough about customer service they were all "THUMBS UP"! Had a wonderful experience spending my money didn't bother me at all with service that was provided. All businesses should have this type of employee.
