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November 2023 by Lila Reed
I loved the people at the Gonzales branch!! However, relocating to the Denham Springs branch in 2007 has been like day and night! These girls are rude and disrespectful. You would never know that you just need a high school diploma and not even proof of that for the job!! My goodness ?! I only use the branch when I have no other alternative.
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October 2023 by Christian Jackson
What is the deal? Do not come here!!!
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July 2023 by April H Aucoin
Terrible customer service here…stood there with no one to help us
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June 2023 by Eric Rimes
Access points are difficult to reach. There is only one way in and one way out and the way this particular bank is set up adjacent to its entry and exit points. But the ease of use of the ATM is second to none.
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December 2022 by J D
Really? While at this location, I was told there was no restroom available. Is it standard practice that Capital One banks don't offer a place for customers to use the restroom while at their facility?
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May 2022 by Stefan Watts
Rude, terrible with their regular customers that do business with them. I run into issues everytime I come here.
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July 2021 by Hill John
I'm going to pull our money out come Monday worst bank I've ever done business with
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October 2020 by David Darr
Says it open but it’s not. Horrible service once again.
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June 2020 by my thai
first time with them yesterday, met a very beautiful and nice bank teller
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January 2020 by Dana Bozeman
HORRIBLE and EXTREMELY slow service! I've been here waiting for over 2.5 hours AND STILL WAITING! (Which is the whole reason I have time to write this review!)
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November 2019 by Michelle Arzt
Extremely rude!
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November 2019 by Katelynn Field
Extremely rude/almost nonexistent customer service every time. Not sure what the problem is at this location.
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March 2019 by ardus smith
Going to miss them when it closes next month
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December 2018 by Jeremy White
Needing cash for the Christmas in the village celebration, we drove to this location for use of the ATM. Not only is it inconveniently on the opposite side of town but it only has one walk-up ATM that wasn't operating! This happens all too often with Cap one and I'm frankly sick of it! I ended up using the very nice, centrally located Chase bank on Range and got what I needed from their fully operational ATM with the exception of the $3 charge. All this technology today and you guys don't even have an operating ATM...... Very disappointing to say the least...
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October 2018 by Renee Sevin
Entire bank closed down at 4PM. ATM doesn’t work again.