H&R Block offers professional tax services with a focus on customer satisfaction and maximizing refunds. Their tax experts are knowledgeable about taxes and can assist clients in person or remotely through their Digital Drop-Off service. Safety measures, including deep cleaning and social distancing, are in place to ensure a safe environment for clients. Many customers highlight their positive experiences, praising the helpfulness, knowledge, and courtesy of the staff. One reviewer emphasized the great service received and expressed a desire to return for future tax needs. However, there was also a complaint regarding misleading advice about advance refunds, which contributed to a less favorable experience for that customer. Overall, H&R Block is recognized for its dedicated professionals who provide excellent customer service, making it a recommended choice for tax preparation. Clients appreciate the personal touch and expertise offered by the staff, with some even mentioning specific team members who stood out for their exceptional service.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
