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January 2024 by mason middleton
Awesome customer service! Had my screen fixed in 30 minutes
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January 2024 by Bladed Emissary
DO NOT TAKE ANYTHING HERE! They are liars and scammers. on 1/4/24 took PC for diagnostics to be run. Store supposed to open at 9, not open - rep gets there at 11:14am and says "sorry family stuff" Software scan & hardware scan to be run that day and we'll receive call before close at 8pm. Receive no call, no update. Go to store 1/5/24 at approx 9:30am -request to get PC back - cancel diagnostic request just give property back. Rep says PC plugged in to run software scan over night, it cannot be interrupted or unplugged. Only Tech can do anything and they are not in until 11am. Go back to store at 11:10, request PC to be returned, and say "happy to pay for any part of diagnostic service that was completed over night, I just want the PC back" Rep tells me they have to put the PC back together now. The Tech is putting it back together just as it was brought in. "Question why it was taken apart for hardware diagnostics when I was told the software scan was procedure done over night. Why was it disassembled after I was here this morning?" No answer given just told they are putting it back together so it is "just the way it was when it was brought in" which stumps me... Get PC back, charged full cost of software scan and hardware diagnostics of all components ($30) Given no report, receipt or any description of any issues (if any supposedly found during diagnostics) and the PC looks completely un-touched. Not pleased, but happy to pay $30 just to get it back un-touched. They're either incompetent or liars or both. Bad Business - I wish I had read all the reviews on this place - I never would have gone here.
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December 2023 by Sarge Cookie
My phone screen was completely damaged and unusable. They were able to get my phone fixed in under 20 minutes! The young lady who helped me, was very nice and supportive!
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December 2023 by Jamal Jeffry
It was quick and Amazing
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December 2023 by Edward Herrera
Simply put, the best there is.
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December 2023 by Arthur Blount Jr
Great customer service and fast
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December 2023 by lindsey brocato
Ricky did a great job replacing my screen! was done in such a short time too! 100% recommend
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December 2023 by Marc Alford
Wife bought in phone for audio problem. They say that it needs cleaning, went to pick phone up and they tell her speaker needs replacing. She picks phone up and they charge $50 for the cleaning, bring phone to Apple Store and they tell her it was never cleaned.
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December 2023 by Presley Nolan
Never called for updates for 2 months and couldn’t fix it terrible
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October 2023 by HillSam3210
Over charges
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September 2023 by Dale Morris
Order was promised 13 days ago. Finally received order today, only after my calling or stopping by the store every other day ( sometimes more depending on the promises made on the prior visit.) I do commend the staff of their professionalism during this experience. They are the only reason the store got 3 stars instead of 1. However Is spite of their professionalism I do feel that they should have made more of an effort to keep a customer in the loop than just waiting to see if an order will arrive this leaves the customer feeling like he was forgotten. Other than this, good products for the price. If they can just fix their supply chain issues then they would be a top notch merchant. And yes I will do business with them again.
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September 2023 by Ashley Lawson
Doesn't give updates when working on devices, will have to reorder a singular part multiple times and if they tell you it'll be a few days just know there's a lady waiting for her sons switch over 17 days now and receiving the run around... Or even multiple people waiting on their property for over a month which is wild. Would not bring my devices to such untrustworthy service.
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September 2023 by cameron parker
DO NOT BRING YOUR PHONE OR ANYTHING ELSE HERE!!!!! completely unprofessional, they have no idea what is going on because nobody puts any information into their “system” they are completely incompetent. They do not know how to run a business. Please save yourself time and money and just go somewhere else. DONT WASTE YOUR MONEY.
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September 2023 by Liv Will
She was so helpful and great and got my phone fixed in no time!!!
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September 2023 by Bryce
Just giving it three stars for the customer service,I understand first come,first serve but as a mechanic,if something small comes in I knock it out to get it out of my shop,but I'm not mad some people don't think like that ofc
