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July 2023 by Katt Miakoda
I actually called this place and requested to rent a truck until Monday at noon. I was told that no one is allowed to rent a truck more than a day, so I offered to rent it today & come back and rent it tomorrow. Obviously stumbled, by this common sense solution, the woman unable to wrap her mind this easy solution and she was terribly rude, then hung up. I have NEVER had a U-Haul employee a thin such a classless manner.
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April 2023 by Axel Baez
Bad service and racists I don't recommen
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December 2022 by Krystal Dean Corio
Very nice and helpful
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December 2022 by edward Weathers
They said that they are open until 330. And the woman said that she would only be there until 12. I explained to her what I was trying to do, and she flat out told me that I would just have to pick another day to do it when today is my only day off! Don't get anything from them. They are very rude and disrespectful!
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September 2022 by Sandy H
No respect for a set appointment or customer time. Terrible customer service.
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August 2022 by Kirssy Dipre
The lady that work there are so racistShe treated me so bad just because I was translating what she were saying to the person who was trying to rent a truck thereShe so rude and racist don’t go to that placeHow someone treat an other person so bad without knowing how that person it’s doing or what problem it’s on there mind or how far that person have to drive just to get there for her to be this rude.Worse place ever
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May 2022 by Echo Hensley
Wish I would've read the reviews first. The lady that runs this is so rude and just not helpful. It wasn't until I asked to cancel my reservation so I could go elsewhere that she finally decided to help get my reservation processed. The location may seem convenient, but you will save time and aggravation by going somewhere else.
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April 2022 by Charles Frank Haynes III
Horrible experience. This lady was so rude!!! It was at 830 today in the morning and she had no right to be acting like that. I will not go to her again. This lady was out of her way rude. I wish she wouldn’t be allowed to be a uhaul carrier because she doesn’t deserve it, nor do uhaul customers.
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April 2022 by Jane McConnell.
At Milano's the lady was very friendly and extremely helpful. Great experience.
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March 2022 by A P
TERRIBLE experience. Lady was rude and unprofessional. Yelling and waving her hands everywhere, instead of speaking calmly and in a professional manner. Extremely disrespectful and racist. Truck was dirty and she was bothered when we took pictures of it(before pick up). We were polite and respectful the entire time. She was also very rude to the disabled couple that was there before we were. She was telling us to move our truck “NOW”, even though we were moving our things from the truck to the uhaul, (IN NOBODYS WAY). Called the police because we were loading our “hand trucks/dollies ” to the uhaul, for not even two minutes, again, in no ones way. We rent from uhaul all of the time and have NEVER had such a terrible experience. Will never use this location again. Extremely dissatisfied with her service.
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September 2021 by Angela W
HORRIBLE customer service. Lady was ugly to us as well as the people there ahead of us. Wanted to argue/fight about EVERYTHING! EXTREMELY UNPROFESSIONAL. Save yourself the headache & drive to another location even if you have to wait for another day.
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June 2018 by randy freeman
Nice people friendly
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December 2016 by Google User
Helpful but odd.
