Based on the provided reviews, Cricket Wireless Authorized Retailer is noted for its excellent customer service. Reviews consistently describe the associates as friendly, helpful, professional, and clear on costs. The service is characterized as fast, pleasant, and efficient, making customers feel like a priority. Staff members listen to customer needs to provide appropriate products at good prices. The stores are described as very clean. Specific locations mentioned include DeRidder and Leesville. Customers report positive experiences with switching carriers or setting up new services, including phone activation and account management. Assistance with promotions, referrals, and setting up additional services is highlighted. The overall sentiment is highly positive, with multiple customers stating they would recommend this business to family and friends. The service received is labeled as amazing and excellent all around, resolving previous issues and ensuring customers leave satisfied with their working devices and plans.
I want storm give the biggest props to the manager of the store. This lady helped me so much from an issue that is not at her store to try to resolve with me. I wish I knew her name but she told me she’s just a store manager thank you so much for helping me. I think her last name is Ross, but thank you so much. 10/10... read full comment
May 2025
Very friendly, took care of my needs, and showed me how to work my phone! They need a raise! 🙂
February 2025
The worker angel went way over and out of her way to help me get my new phone
