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October 2022 by Cristina L.
0 Stars would be more appropriate. I have been a customer of this store for 15+ years and now I'm done. Today I made the mistake of questioning a managers knowledge of their policy, as stated on the CVS website. I was ignored, walked away from, infantilized and gaslit. When I had finally had enough and raised my voice (as people who are ignored tend to do) I was told I could be escorted out of the store! I was also told if I didn't like the policy or her attitude, I shouldn't shop there. This was the most horrible experience I have ever had at a retail store. I wonder how corporate feels about staff discouraging patronage?
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July 2022 by Tyrell R.
Thank you to the lady that gave me my medication and check me out I appreciate everything done The store is great but I can no longer use the pharmacy after yesterday I'm a diabetic I received my machine from CVS Destrehan I asked the pharmacist if she could help me because it was showing a code I never saw she never looked at it she put on mask and gloves and ask if I changed the batteries and said I'm sure it's the batteries She was reluctant in doing that much I felt like had done something wrong I went to another CVS where they help me.
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November 2020 by Jay Laborde
CVS Pharmacy in Destrehan has really gained my trust and business. Dione the head pharmacist goes out of her way to take care of her customers. She makes sure that you understand your prescription and it’s side effects. Always smiling and eager to help out with any questions and will walk you to the over the counter medications. She explains everything about them to you. She has really made a big impact on the pharmacy department since taking over. I trust her with all my prescription questions I may have. She has a awesome crew that she always tells them thanks for there hard work. A Plus service. Dione goes out her way to help you . Even calling after doctors offices close to find out why they didn’t call your refill in that you really need. 5 Stars
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August 2019 by Sasha F.
Worst customer service ever. Majority of the people there look like they hate their job and act unprofessional. On the phone they are rude and short. I called the pharmacy twice. The first time the tech wouldn't help me and made me come in. The second time they hung up on me.
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July 2019 by Donna Stewart
I stood where you pick up prescriptions for a few minutes no one else in line and no one asked could they help me I treated them hoping for I will be right with you, they had at least 10 employees back there. after I can finally get my description, I will be using another brand pharmacy.
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March 2019 by Jonathan Finger
Very clean, and extremely friendly!
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February 2019 by Eddie S.
Closest to my house but the place is always like a Chinese fire drill. Hectic and disorganized all the time. Thank God Bonnie is back, even though she doesn't seem the happy about it. In a few months I'll probably transfer everything to the new NOLA pharmacy opening in Destrehan
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January 2019 by Mike U.
This used to be my least favorite drug store, but in the last 3 years it has steadily improved merchandise. I still do not get my prescriptions here, but my significant other loves the pharmacy. They would not stop calling me to refill mine so I went back to Destrehan Discount, which has other problems that I had to call Silver Script to straighten out. Its merchandise is a poor second, so I'll continue to split my business.
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October 2018 by John L. H.
I do not get CVS. For the life of me I cannot understand the layout of CVS. I have been to many of their locations and they all seem very oddly designed. The shelves are too low and I can't figure it out. If you are one of the folks who does get the layout, feel free to call me a moron and enjoy your shelves designed for little people. This location has all the quirks of a typical CVS, but it also seems incredibly run down. I am not sure how long it has been there, but it feels old, has a dirty parking lot, and doesn't feel like a place I want to shop. I stopped in here to get some hand sanitizer and some snacks. I was successful in getting these things, but it was not a very pleasant experience. If you're in Destrehan and need a drug store, I would probably seek out a Walgreens. I haven't found one yet, but surely it is better than this CVS.
