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July 2024 by Connie Klein
This store is horrible in the pharmacy department. I’ve been trying for hours to get clarification on my granddaughter’s antibiotic medication that was prescribed to her after her trip to the emergency room yesterday. They told my husband and granddaughter to take 1 capsule 3x a day. The bottle says 3 capsule, 3 x a day , VERY BIG DIFFERENCE. I can’t get to speak with anyone , I’m at work, working a 12 hour shift, been trying all day, have been trying to get someone to assist me to find out which is correct, I’ve left a voicemail since that’s about the only option to get a call back. I’m not supposed to have my phone with me but I guess I have to if that’s the only possibility I will get clarification on her medication. Horrible , horrible customer service!! And something as important as getting clarification on medication that needs to be taken for a serious infection. I never use CVS because of their service. My husband filled my granddaughter’s prescription there because he uses CVS , he really needs to switch pharmacies because he’s always complaining how horrible they are. But he’s 76 and he’s probably just going to take their poor service.
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May 2024 by Scott Fabre
Lately every time I go there the drive through is not open, what's the deal? I called and a young lady said the drive through is being worked on, seems like this is what I am told everytime I call!
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May 2024 by Cheddar Cheese69
They used to have such a great pharmacy. It’s gone downhill
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April 2024 by Arlene G
This is where we always go to get our medicine to fill and refill. We have never had a problem with the Pharmacist or the Staff. They are always willing to help us in anyway. I’m looking at some of these other reviews and I can’t believe they are talking about the same store.
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February 2024 by strawb3rry c0ugh.5o4
One of the worst pharmacies in the state. Don’t have meds half of the time. Always late. Slow. Rude workers. If you have the option to escape to a diff pharmacy that takes your insurance. Run.
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February 2024 by Jamie Margavio
The main pharmacist here is absolutely the rudest pharmacist I have ever dealt with. He’s judgmental, he withheld my medications despite another pharmacy filling them without question. I’ve never been treated so poorly and I would give -0.000 stars if I could. Shame on you we are real people with real health issues and we deserve to be treated as such. I will never return to this appalling business again as long as I live. Totally disgusted.
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February 2024 by Alexis Bridges
They don't care about feeling people medicine and they are very rude and don't wanna help people
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January 2024 by J Mystic
One of the worst pharmacies in the state. Don’t have meds half of the time. Always late. Slow. Rude workers. If you have the option to escape to a diff pharmacy that takes your insurance. Run.
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January 2024 by B N
Do yourself a favor and go to NOLA Discount Pharmacy of Destrehan (next to the Sports Pub) right behind this awful CVS.
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December 2023 by Nicholas Fiels
Short staffed. Window rarely open for drive thru. Slow to fill prescriptions. Pretty much no redeeming qualities.
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December 2023 by Kori Rogers
You will call and they will pick up the phone and hang up in your face!!
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August 2023 by Rick Ball
It was a typical CVS visit
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March 2023 by Jeff Raiford
They provide great service filling prescriptions at a high volume. Seldom do you wait more than 10 minutes. That's my pain threshold of waiting!! 10 minutes :)
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February 2023 by Nathan Dupre
Once again I was forced to work for free and check myself out in order to purchase OTC medication. There wasn’t a single employee to be found in the store outside of the pharmacy. After waiting 5 minutes, because I had an age restricted item, an employee miraculously appeared to authorize the self checkout register to allow me to complete my transaction to purchase NyQuil. The employee failed to greet me, failed to apologize for the wait, and failed to thank me for choosing to shop there. The employee didn’t even look me in the face. She completely failed to acknowledge my presence. This isn’t the first time this has happened at CVS Destrehan but it will be the last time. I’ve left feedback before and no one from CVS contacted me. So apparently the store manager, the district manager and the regional manager do not care about the customer experience in their stores. I gave CVS one more chance by filling out a survey that was emailed to me the instant I completed my purchase. I doubt if anyone will contact me as they didn’t the time before. We as consumers have options. As of now, you’ve lost a loyal customer. As of now I won’t be back.
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October 2022 by Cristina LaRosa
0 Stars would be more appropriate. I have been a customer of this store for 15+ years and now I'm done. Today I made the mistake of questioning a managers knowledge of their policy, as stated on the CVS website. I was ignored, walked away from, infantilized and gaslit. When I had finally had enough and raised my voice (as people who are ignored tend to do) I was told I could be escorted out of the store! I was also told if I didn't like the policy or her attitude, I shouldn't shop there. This was the most horrible experience I have ever had at a retail store. I wonder how corporate feels about staff discouraging patronage?
