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November 2023 by austin keshner
Charging Baymont prices for an Oyo stay.Noteworthy details: Elevator was out. Complimentary breakfast non-existent. Coffee maker in the room but no cups coffee creamer or sweetener.
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August 2023 by massimo zane
In the area of suburban, high-end motels. Spacious and clean rooms, functional furnishings, good air conditioning and wifi. Considering that in Donaldsonville you are generally passing through, I would recommend it. The staff, in fact, is not particularly welcoming.
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August 2023 by Michael Scott
Oyo is no longer in donaldsonville this location is a baymont inn now. So if you book online oyo steals the money and baymont does not have a reservation for you avoid...oyo all together they have other
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August 2023 by sydnie campo
I’m not one to usually write reviews but after what happened today with Oyo Townhouse Donaldson, I figured I would warn others of what happened. I made a reservation for my boyfriend who is out of town working and the lady sent me a link to pay and to possibly get a discount on the room. I was also told that you could be 18 or older for a room along with the fact that there was no deposit. My boyfriend got to the hotel and was told that there was a $100 deposit. They also told him that he could not have the room due to the fact that he is 21 and apparently you are supposed to be 23 or older.I immediately called the hotel and asked why I was not told that you have to be 23 or older along with the $100 deposit. The lady hung up on me. I called back 3 times and each time they would answer the call and immediately hang up. On the fourth try, they finally spoke to me and I asked for a refund on the room. After a while of waiting they told me that I have to wait 24-48 hours to get the money back.Me and my boyfriend are in a tough financial spot at the moment so that was all the money we had and he still needs a hotel room. So I called my bank about the refund and they told me that the only way they can give the money back to me quicker was to call the hotel back. My bank needed the hotel to personally email them the information along with the reason for the refund. With that, I called the hotel and told them what the bank told me. The woman completely disregarded what I told her and tells me that I need to wait 24-48 hours and proceeds to hang up on me.I have never dealt with such an incompetent hotel in my life.
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August 2023 by Troy Allison
I booked 2 rooms through priceline. When I was checking in they said they didn't have my reservation and that there was also a $200 deposit. I contacted priceline and they canceled my stay. I never received my money back due to the hotel saying I never showed up. Rip of All around.
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August 2023 by Danielle Russell
Location was convenient. The receptionist was extremely friendly. Hotel bathroom had visible dirt on the floor. Lots of rust tarnish on various items including toilet paper holder. No interior lock on hotel door.
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August 2023 by Shantel London
This place needs to close down get completely renovated restaffed etc…the experience was horrible using profanity, do not know how to greet customers elevator don’t work no pool not clean a man was boiling food in the front of the facility the doors to the entrance glass broken Fam on the floor let over food in the breakfast area this isn’t the way a business is suppose to run was told that the company keeps the peoples deposits for 21 days if they get it back so the front desk clerk keeps it on a locked draw she says the people steal.I would not recommend my dog stay here.
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August 2023 by Necia Cole
The manager and the owner are related and they are very rude. I made reservations over the phone and instead of them fixing the problem they were very rude about it, put me and my kids out, and kept my money for a week I didn't stay. I could talk to Noone so I basically lost out due to their unprofessional service. Worse thing ever happen to me in my life.
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March 2023 by Manuela Alzate Parra
What an unpleasant experience, a group of friends went to celebrate Mardi Gras and they told us that we couldn't be there because children under 21 were not allowed. The treatment was the worst, they yelled at us and took us out of the place, canceling our reservation, a terrible place, never to return.--------------What a horrible experience, we went with a group of friends to celebrate Mardi Gras and they told us that we couldn't be there because one of my friend is under 21 years of age, so we were not allowed. The treatment was the worst, they yelled at us and took us out of the place, canceling our reservation, a lousy place, never to return.
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February 2023 by abhishek challa
Worst place ever, the floor and bathroom were extremely sticky. Pungent smell in the room.
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February 2023 by Anne-Sophie Besancenot
If zero stars were possible… that’s the rating this hotel deserves. Hysterical staff who kept screaming. Mind-blowing, unheard of... All possible excuses were given to us to explain the unavailability of the room at almost 5 p.m. with a Check in at 3 p.m.... despite the reservation made on booking... due to a lack of available room we had to go to another hotel in disaster…
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February 2023 by louis Besancenot
To flee !!!Do not book in advance because he takes the costs and once there he tells you that no room available and no refund possible either.
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February 2023 by Faithful Servant Christy
The 1st room smelled like dog so we ask for another room. The lady says it will be ready in a hour hour . It still was not ready after an hour. It took an additional 3 hours for the room to be ready. My check in was at 3 pm , I did not check in until 7 pm . The room was good but the bathtub was dirty look like rust stain on the bathtub mat . I will not book here again.
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January 2023 by Coco Chocolate
Everything is fine, I hope it gets better...
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January 2023 by Max Acosta
Bath tub was filthy, but everything else ok.
