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January 2023 by cole gonzales
I exclusively used this shop for years while I loved in NOLA. One of the things I was most disappointed about leaving behind was this mechanic shop. Staff is ALWAYS great and helpful. Service is quick and fairly priced. I've never felt like they were wasting my time or money with phoney repairs.Absolutely recommend this place for any auto repairs! They will treat you right.Services: Electrical
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October 2022 by Greg F
This dude is some magical wizard fairy who rides a fricken unicorn.After a brief explanation over the phone he diagnosed three bad injectors sight unseen. I sweat I'll never go anywhere else cause he might cast some shadow curse on my first born.Service: Auto engine diagnostic
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August 2022 by Sheila Gentry
Best service I have had! The prices are fair, the staff is polite and knowledgeable. They found the problem and fixed it. My car runs like new! They even cleaned my window for me. They brought my car to the door so I didn't have to walk a far distance, which was very much appreciated, because I am disabled. I would recommend this business to everyone.Service: Auto engine diagnostic
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March 2022 by Greg Flick
Great shop, they fix it all.
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August 2021 by Carol O.
Service was great. I would highly recommend them for any car repairs.
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January 2021 by Bud G.
On this particular instance I had to take a temporary job in New Orleans and drove my 05 Ford Excursion to drive while I was working there. My home is in Texas. My turbocharger craped out on this truck while I was in NOLA and had no way to get it back to TX for my guys to work on it. After checking around the NOLA location, I thought I had found a reputable diesel mechanic. I'm still not sure. The end result is that the new alternator that Albert replaced lasted two months before having it replaced by the mechanics that I normally take my diesel powered vehicles to that I have entrusted for over 10 years. I called Albert about the alternator and he told me to take it to Pep Boys. There is no Pep Boys here that handles parts. I told him this and he said he would send me a check for the part. I'm still waiting on the check. My regular mechanic was doing a routine check and found the turbine blades were breaking apart. This mechanic is someone that I have trusted for 10 years so called Jasper concerning the warranty. Basically, without even requesting for the turbocharger to be sent to them for future investigation, is blaming the damage on everything except the turbo. I dont drive this vehicle much so there is less than 500 miles on this "new" faulty turbocharger. He might be a great mechanic for gasoline engines but from my perspective, have this being the only vehicle that I have taken to him, I'm not so sure. All that I know is that I paid nearly $2000 for a repair that didn't even last 500 miles for a replacement of an alternator and a turbocharger. that was a year ago.
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January 2021 by Dwight P.
I brought my car to Albert's on December 29th 2020, and they told me they would probably look at it later that day, or tomorrow. I was fine with that, so I left my car there. A few days went by, and I didn't hear anything, so I called. I talked to one of the mechanics, inquiring about my car and this was his exact words, "We are still looking at it, we will call you." That was a week into them having my car. I said okay. A few more days passed now. It's now two weeks and I still haven't received a call on my car. I called, and told them I'm coming to get my car because I haven't heard anything. This is the good part, I get there, and request to speak with the owner. There's one customer inside the building. He then goes to get my car, and brings it to the front from the workshop. He then asks me to come out outside to talk to him. It was 40 degrees that day, and very cold. He didn't want to have this conversation in their office with the other customer hearing it. He then tells me that they don't work on the inner parts of a transmission. I told him that's fine, but why didn't anyone contact me within those two weeks? None of your workers called me to tell me anything. My car was in your shop just sitting. The worst part was, he kept accepting new cars into the shop, while mines was just sitting there. I know this for a fact because my fiancee called to get her car worked on while mines was just sitting. They told her to bring it in. After, what I went through she didn't. His excuse was "we have a lot of cars here." Horrible customer service!!! He didn't want to have this conversation in the shop with the other customer around because; he didn't want to scare them off. If you do right by people, you shouldn't have to worry about that. They clearly just care about the money, and not the customers time. That day they lost two customers.
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December 2020 by Stephanie W.
It took a month for them to fix the car. They ripped the cover off of the parking break lever and the car smells like cigarette smoke now.
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March 2020 by John Detty
I’ve had three repairs done at Alberts and they have made a customer for life. They do great work and are completely upfront and honest about everything. I’ve never been over charged and always have known exactly what was being done and cost up front. Can not recommend this place enough!
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March 2019 by Kyoske Z.
Being a repeat customer, I have to say Albert's is the best auto repair in town. Honest, efficient, high-quality. Will not go to other places.
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October 2018 by Pat Buchler
Quick work at fair prices I would gladly recommend Albert's to anyone who needed help with a automotive problem. I now bring both our cars to him not only for repairs but also schduled maintenance.
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September 2018 by Alissyn H.
My husband absolutely loves this guy. These are great, stand up, talented mechanics! Impeccable work on my husband's Chevy Truck and awesome with my old GMC Yukon. We don't worry about our vehicles anymore because we know and trust that our trucks are in very knowledgeable and capable hands. We know that are vehicles are reliable and safe once they roll outta Albert's. Very cool dudes, non condescending to the lay person and great prices! Whoot whoot! Mike H. says thanks, y'all!
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August 2018 by Terdell Dusty JR Washington
BEST LOYAL HONEST MECHANIC I KNOW WILL GO OUT HIS WAY TO HELP YOU I TRUST NOBODY BUT ALBERT WITH MY CARS
