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November 2023 by Joshua Clement
The service department was great. Got my truck fixed right the first time.
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November 2023 by Dana Morris
I recommend Crescent Ford service. Service Advisor, Zachary, was friendly, personable, and knowledgeable. Our service needs were handled promptly. Very satisfied with our experience
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November 2023 by J D.
awful customer service in service to ask a question. Will never go back how rude they was to me. Went to Lamarque in Kenner and the simple issue was fixed in 1 minute. Will never go to those people again in Harahan.
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October 2023 by Bill Stratman
Picked us up from the airport. Drove us to the dealership. Handed us the key and we were out over there in 30 minutes.
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October 2023 by Stephen Roques
Love my truck, and the sales people are nice, but getting my vehicle serviced is literally the worst experience I have had. Won't buy from them again.
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September 2023 by KB S.
Although Trent was so nice, I spent $3,000 trying to get this one noise fixed in my car 3+ visits. Every time they promised me the noise was gone, and every time I had to bring it back and they'd charge me more to fix it. I finally drove the car back up to DC where I moved to and went to the local dealership and they fixed the noise for less than $200. I never write reviews but this place caused me to download Yelp and write one. Do not go here for maintenance.
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August 2023 by Al Prieto
Shopping for a new truck was easy. Great service and fair pricing. Full service truck dealership. ?
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July 2023 by Zachary James
Awesome explanation of what was needed on my truck for service and done in a timely manner. Great job!
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April 2023 by Josh Scruggs
Had a window regulator go out in my new Super Duty while traveling from out of town. This was the only dealer that offered any help in the area and they knocked it out of the park and saved a lot of worry on our trip back home. Service Manager was very helpful and courteous. Really great job and very professional!
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April 2023 by MeLissa
Very clean, organized, professional establishment. The staff was friendly and polite as well.
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March 2023 by Emmy R.
I truly recommend Trent when you visit this location. He is very kind and professional. If you have any concerns with your service or any questions he will definitely listen and help you. Stay clear from Timothy Aucoin and Mike Picou (I don't Mike is there anymore) but they are very rude and unprofessional! Ask for Trent he is amazing and truly cares!
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February 2023 by Joseph T.
I picked up my truck from this company in2997 and have been letting them work on my truck ever since I bought my truck but they left my oil cape off I found it off two weeks late oil all over the place all u got was a oops sorry now my drive shaft went bad they replaced it for a ridiculous wise but I bought it anyway and now my transmission is leaking and then I want nothing to do with it screw that place from now on
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November 2022 by Ryan Kennedy
Terrible experience. Had to wait a month for my vehicle for air bag recall and door handle repair. Initially I was told a day or two but there's only one technician who works on air bags. My car sat there for almost 3 weeks. Unacceptable.
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October 2022 by Brandi Barnes
Brought my husbands truck in for shaking upon acceleration 30-45 mph.. was told he needed a new transmission for $6500... after a little more research, found this is a known issue with his year and model truck. Requires some type of update and a new torque converter. Not anywhere near $6500. We won't be bringing our vehicles back to them. Not sure if they just didn't want to take the time to correctly diagnose the truck or if they really though they were going to finesse him out of almost $7k. Not happening.
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October 2022 by Steve Veech
Ordered a 2022 Ford Maverick Hybrid with Luxury Package and 360 on October 9 2021. Because of parts and shipping constraints, order has been understandably delayed, however because the dealership didnt roll my order over to 2023 as instructed by FMC I wont get anything, nada, zip! "There Must Be a Difference"! Maybe as a consolation I can get a complementary CD of Ronnie's Greatest Hits. What a joke!!!