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February 2024 by Keith Duffourc
Very good selection of moulding and a very helpful staff.
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November 2023 by Mariah Cavalier
I recently had the opportunity to work with Molding & Millwork Supply, and I must say, I was quite impressed with their offerings.The range of options available at Molding & Millwork Supply is impressive. They have a diverse selection of molding styles, allowing customers to find the perfect match for their needs.The staff were also helpful and knowledgeable. They provided valuable assistance in choosing the right products and their guidance made the selection process much easier and more enjoyable.
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September 2023 by J
Great selection of moulding and fantastic customer service. Reko was a great help....as was everyone else.
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January 2023 by Ann Fitzgerald
Moulding & Millwork and Supply is a phenomenal immersive design shop for customer experience, selection, quality, and price. We went in on a Friday to the Showroom right as they were closing, and Anna allowed us to stay an extra hour longer while she was finalizing paperwork. Anna expertly answered our questions on customization, lead times, and design combinations for baseboards, casings, and crown molding. Anna even offered a venison treat to our dog too. As we were about to leave, our starter went out, and Frank and a few other gentlemen from the warehouse, who were getting off of work on a Friday, stayed late and helped to try to jump-start our vehicle and charge our battery before we could even put in a request for roadside assistance. We were waiting for the tow truck company, and it started to get dark; the owner, David, came out and asked if we were okay, asked if we needed to use the restroom, and ensured we felt safe. David even offered to stay late to guarantee we were not left alone at night. Millwork & Molding and Supply is in a safe location with a fantastic selection. We will be outfitting our downstairs from floor to ceiling with their molding for an elegant aesthetic, factors less than the run-of-the-mill stock at Home Depot or Lowe's. I highly recommend Millwork & Molding and Supply to any individual, contractor, designer, or developer; a true gem of a company, product, and experience with wonderful people!
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January 2023 by Ann F.
Moulding & Millwork and Supply is a phenomenal immersive design shop for customer experience, selection, quality, and price. We went in on a Friday to the Showroom right as they were closing, and Anna allowed us to stay an extra hour longer while she was finalizing paperwork. Anna expertly answered our questions on customization, lead times, and design combinations for baseboards, casings, and crown molding. Anna even offered a venison treat to our dog too. As we were about to leave, our starter went out, and Frank and a few other gentlemen from the warehouse, who were getting off of work on a Friday, stayed late and helped to try to jump-start our vehicle and charge our battery before we could even put in a request for roadside assistance. We were waiting for the tow truck company, and it started to get dark; the owner, David, came out and asked if we were okay, asked if we needed to use the restroom, and ensured we felt safe. David even offered to stay late to guarantee we were not left alone at night. Millwork & Molding and Supply is in a safe location with a fantastic selection. We will be outfitting our downstairs from floor to ceiling with their molding for an elegant aesthetic, factors less than the run-of-the-mill stock at Home Depot or Lowe's. I highly recommend Millwork & Molding and Supply to any individual, contractor, designer, or developer; a true gem of a company, product, and experience with wonderful people!
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January 2023 by Damon Ellzey
The worst customer service I’ve ever experienced. I was passed between 4 different people including the owner & still no resolution. The first was a salesman that quit in the middle of my build. Orders came in wrong & had to be returned. Had a door that never worked. They blamed that on installation. After several experienced locksmiths that I hired & 1 of their techs told me. “They always have issues with this particular door unit.” After the fact I had a freind that had the same door he replaced because of issues as well. One tech came out & it worked for 2 days before breaking again. If they are so technical to install maybe they should tell you that when you order them. We are not talking about cheap doors either.Never received the crank handles for a window. One window latch broke the first time I opened & I never received a new one. They told me they were being shipped to me. Never gave me a time frame or checked up about the issue. I’m sure they will respond with an excuse as I have seen them do on other reviews. Be careful of this company or better yet DONT USE THEM.I do not normally leave negative reviews on businesses but feel people should be aware of the character of this company.
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January 2023 by Cinthia Fernandez
Extremely disappointed at the service and at the owner Mr David . In November of 2021 we ordered a customized front door along with other items. In March 2022 the door arrived which not only was it extremely delayed it also was the wrong order. When we reached back out to the company the sales associate apologized and gave us a refund as it would take an additional 12-18 weeks for it to arrive. At this point the front door needed to be changed as it had become a safety concern. We wrote our review and continued living. In January of 2023 Mr David, the owner called us demanding yo change the original review as he felt as it was unfair and it was going to hurt his business. Not once did he acknowledged that the review was almost a year ago nor did he acknowledge that this was an internal issue rather than a customer issue. Once we explained that the review was not going to be changed on his demand he became frustrated and ended the call. I do wish Mr David the best but will firmly stand on our previous review.
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August 2022 by Michele Scott
Just left, and I can honestly say I was on guard walking through the door. Well the salesman was very helpful from start to finish. My fiancée is one to ask a lot of question...but everyone of his questions were answered. We will be doing alot of business here.PLEASE DONT LET BAD REVIEWS DETOUR YOU. CHECK THEM OUT FOR YOURSELF.#GREATCUSTOMERSERVICE
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May 2022 by Jeff
So I had the chance to tour there facility and meet the owner Mr David great guy. They are top notch and have some great employees with a lot of knowledge. Give these guys a shot they can handle all your windows doors and molding. I will be using them for all my jobs.
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May 2022 by karlon butler
Very poor service. Ordered materials in November. The door finally came in March and it was totally opposite of what I ordered. Told me it would take 16 additional weeks to correct. Overall, not a great experience. I would recommend another company.
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May 2022 by Oscar Interiano
Customer service could be better, but now days it's really hard to find that anywhere one goes.
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May 2022 by Dana Lawrence
Based on the costumer service I would NOT return here.
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March 2022 by Maddy and Emmie
Totally unprofessional and horrible customer service. Spend your money with a company that values your business and respects you as a human being.The owner will probably try to discredit my review as he has others but I assure you this is based off of actual experience.
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March 2022 by doglas garcia
Update schedule online. Drove all way over there from chalmette for no reason because the schedule says 4:30 but they close at 2.
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February 2022 by Maddy and E.
Absolute worst customer service and very unprofessional! Do business with businesses that values you as a customer, this company doesn't and they make sure to show you how much they don't care! The owner likes to discredit negative reviews but I can assure you this one is facts and based on a true experience.
