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January 2024 by Mack Deen
Paying more for less. I've been coming here (on and off) for well over a decade. I am currently on a membship that allows me to use the main Elmwood facility on the weekends. I usually use this location to get swimming work out etc. I understand they need to renovate the indoor pool area and saunas etc. but this along with already overcrowded condition had made things more or less not worth the price of membership. They have no information on when the indoor pool is to be reopened. The closed pool has caused a major overflow of members going to the Heritage location as well and causing major overcrowding there, and for those of us who have a "sattlilite" membership we don't really have an option and are forced to deal with overcrowded conditions. I wish they would provide some information to members as to their plans and facilities being closed or being repaired etc. There is no info about the progress or plans for the inside pool at Harahan. Sometimes the hot-tub or showers are closed temporarily at the Heritage Plaza location for whatever reason without any information or notice as well. The Ochsner Fitness website is pretty much useless and not used to give updates etc. I'm likely to cancel my membership due to overcrowding and paying higher prices while having many of the amenities cut due to remodeling. I've tried to be patient but I simply cannot afford to pay for things that are closed and can't do the workout that I need.
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December 2023 by V Kastrati
Oshner Harahan / Oshner Fitness has a huge name with a HUGE price for no reason.First and foremost not everyone is paying $100+ like you. People are their because they have Oshner health coverage, so for the money spent you’re going to see a solid amount of unwelcome folks.CHILD CAREYou have to reserve a time slot for your child and in order to do so you have to do it after midnight or else good luck at getting any convenient times. The workers don’t care if you selected your slot time & came in 10-15 minutes late they won’t let you leave your child which is quite upsetting. (No child care from 12-4pm)POOLSTowel service isn't free even though you pay hundreds of dollars a month which is a huge loss. Pools get dumped with chlorine while families are actively swimming in them. Meanwhile the bottoms of the pools are dirty, they need to invest in a mini vacuum bottom cleaner for out door & especially INDOOR pools! Those indoor pools you could vomit from the thick chlorine 60 year old stench in the air & the bottoms of the pools are horrible.WEIGHTS / CARDIOCardio is nice second level with a walk around, nice equipment nothing bad to say about the cardio area. The weights are also good but those dumbbells that spin is a big no no Oshner. Someones going to get hurt really bad.SAUNASTerrible. Saunas are unisex & smell nasty,Not maintained, cockroaches, wood is stained & smell like mold due to people constantly going in the pool or cold plunge & running into the sauna which makes the smell that’s saturated in the wood smell worse. The place gets over crowded with men 90% of the time & I feel bad for the women who have to be in there are sometimes see a bunch of men & walk away. For such price there has to be sauna’s & cold plunges in each bathroom.BATHROOMSBathrooms toilets / sinks lockers extremely outdated. Oshner, enforce some new rules in the men’s locker room nobody wants to see anyone naked.SERVICESA young Hispanic girl I believe was the “manager” - I told her about all the above, she replied, can’t get what you’re paying for somewhere else & proceeded to praise Oshner fitness.RATINGI wouldn’t be able to give it a 1 star or else I’m being completely unfair, Oshner with thousands of my dollars later, you deserve a solid 2 stars. Invest in your business & stop being selfish because you run the entire medical field in Louisiana.
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November 2023 by Isis Dorado
What a pleasant surprise! We had our boy's 6yr bday party here and it was amazing. They bounced their hearts out in a private area with 3 bounce houses. No crowds or loud speakers.
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October 2023 by Linsey and Joseph Marriott
Great place. Cost a lot for a gym, but it has more than 4 pools. A lot of upgrades recently. Currently the pool is closed, less than 1 month after I joined I got an email saying it was going to be closed for at least 3.5. months. No one said anything when I joined. But, it is clean and nice staff.
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October 2023 by Jay T
Picture this: to beat the heat, you take the family swimming here. While enjoying the pool(3-4 pm), you notice an employee wheel out a cart with a bucket on it. You see him reach into the bucket and pull out a scoop of chlorine. He dumps it into the skimmer. Drops the scooper back into the bucket and moves onto the next pool to do the same. Never mind my family(or even the other families) in the water swimming around. Just go ahead and raise the chlorine content to shock levels while we are swimming at the "Health club". We come back the following week, and the same guy does the same thing. People are in the pools (3-4 pm). No concern. Just grab a scoop of that toxic irritant and toss it directly into the pump intake. Then does his Eore walk back to where he came from while we evacuated the pool.On another note, the staff here needs to have a dress code implimented on them. Specifically during the summer. More specifically, the female bartender who works at the outside bar... like I really want to see your hairy armpits reaching over the liquor bottles to make my drink or [GAGS!] handling my food order. Gross! She looks like she has a Nutria in a headlock. She needs to wear sleeves(not a tank top) or, at minimum, fashion some beard nets to contain those tumbleweeds. Ughhh!
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September 2023 by Niki W.
First visit to Ochsner Fitness Center after joining over the phone yesterday. They get a big fat F! Go over the entire application with the woman on the phone yesterday. She tells me to come in Saturday to sign because that's when she's in. She tells me she'll leave me a guest pass this evening so I can take Body Pump. Drive over here. No guest pass and im not even in the system. So front desk guy tells me I need to fill stuff out...again. No thanks. I gave two stars because when I dealt with her on the phone, she was really nice. Too bad she didn't do what she told me she was going to do and wasted my time.
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August 2023 by Abraham “AbrahamMakesMusiC”
Ochsner Fitness in Elmwood exceeded all my expectations. The cleanliness and the friendliness of the staff made me feel right at home. It's undoubtedly the best fitness center I've ever come across. The sheer size of the place is impressive, and it boasts an extensive range of amenities. The cafe is a great addition, offering a variety of options. Although I haven't experienced the med spa yet, it's definitely on my list for the future. The sauna and steam room were both clean and inviting, providing a relaxing experience. While the cold plunge wasn't as chilly as expected, the maintained temperature of 68-70°F was still refreshing. The multiple pools were a highlight, meticulously cared for, and ideal for laps. Overall, Ochsner Fitness offers an exceptional and comprehensive wellness experience that left me thoroughly impressed.
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July 2023 by Kristina Christie
So upset to hear about Craig being let go from Oschner. I was ready to see him after I had my baby and found out what happened. He has been the only trainer that has been able to help me loose weight and look amazing for my wedding. I was able to loose an inch and a half from each side 6 mo before my wedding. He truly is the best trainer I ever had and was here broken and upset when I heard he was let go. Truly a great talented trainer.
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July 2023 by Rick Canamar
Phenomenal gym but amazing how they fired personal of key leadership that created the majority of the membership. Obviously people at the top don’t realize how hard it is to have the right leader in resting a culture membership, sales and training to create businesses. Not a smart move on their part.
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July 2023 by Amber Robichaux
It’s a great gym. Lots of stuff to do. PLEASE PUT A SAUNA AND COLD PLUNGE IN THE LADIES LOCKER ROOM!!! Men fill up the cold dip and sauna, man spread, and stay in there. Even in off hours. And it’s super uncomfortable.
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June 2023 by Ashley B.
Used to be the gold standard of fitness clubs in NoLa area. Ever since Ochsner bought the gym, it has become over crowded, not maintained and did I mention it's very expensive. The gym and pools are always dirty , the outdoor cafe is always closed and there isn't anything healthy to eat. When we joined we asked about vegan options.., years later still nothing. They require you to spend $10 a person monthly at this cafe with nothing I can eat, so I'm basically forced to grab a prepackaged snack or bottles of water that I could get cheaper at the grocery. Can Ochsner please sell this gym back to the responsible owner who had it many years before ?!
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June 2023 by Vxbezx X.
Really good gym if you need to workout, take a break, eat, swim, and play sports. They even have good classes and a ton of amenities!
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May 2023 by Stac B
I enjoyed the cleanliness of the facility. What I was most impressed with, was my trainer. Craig is the best. He is quite passionate about seeing you reach your weight loss goals. You should be extremely grateful to have such a great employee. I called him to set up more training and to my surprise he was no longer with you guys. You all have really lost out on a great employee. This is really sad.
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May 2023 by Jessica Smith
Just a year ago I have this place 4 stars and an AMAZING review only because of the service and dedication I received from Craig the trainer. I am saddened to find out Craig was the ONLY one let go by the massive layoffs by Ochsner.I have since cancelled my membership and will continue to train with Craig wherever he lands. A good trainer relationship is not something that happens with anyone so to be told oh we can put you with someone else is unacceptable! Good riddance Ochsner Health Center, if your don’t care about the people that make your facility what it is then I know you don’t care about customers.
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May 2023 by Niki Pizani
This gym is over priced, however, I joined because, at the time, I worked for Ochsner. I signed up for the personal trainer (Craig G.) and I loved my workouts with him. He held me accountable in a way that I didn't feel like he was talking down to me. Nor did I feel like he just wanted to get to the next client. However, he was let go. The gym made no attempts to contact me and let me know. Nor did anyone step in for the appointment I had scheduled. Poor customer service from management with the handling of his departure and the clients that were left with no service for the money paid.
