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March 2024 by Joyce Cicala
Service, cleanliness, and food improved from last year.
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March 2024 by Kayleigh C
#1: no lettuce or tomato for sandwiches? #2: don't take Cashapp cards? Worst service ever. Since when do they pick and choose where their $ comes from? No wonder this store has under a 3.5.... shame. That's just the employees.
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February 2024 by Ethel Flowers
Nice meal when you are out of time for cooking.
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February 2024 by Shani Jones
The WORST SERVICE, I waited in line 20 minutes, get to the window and they refused to take my $100.00 bill saying they've gotten fake ones. My question was, "So,you couldn't check mine?!" Nope, so I had to drive off after waiting!!!
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December 2023 by Lindsay W
They were out of ketchup, BBQ sauce and charge for it even after you spend $17 on a meal.
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December 2023 by Ryan Labourdette
Don't understand how when you want all of one the place has a standard of after so many pieces they have to mix it up to prevent food loss. Weird how others I've been too never was told that. Reported it and nothing happens.
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November 2023 by Mitchell S.
food is okay, could be better the service at the window is horrible the lady always has her mouth full of food and flour or cooking ingredients on her hands. Food falling out her mouth when getting change i was disgusted and wish I didn't spend my last 5 dollars at my local Popeyes.
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October 2023 by Michelle L.
Such aweful service. The guy working the register was too busy running his mouth with the other employee to take care of customers. Too busy trying to hold his pants up with one hand and couldn't take care of getting the orders together. Constantly using the "N" word. Even though he was a black person, it still offended me that he was using that word. Could you imagine if that was a white person working in there saying that word??? There would be a dang riot! The manager asked him to stop saying the word but he still continued to say it. It was evident the manager has no control over her employees. It was one of the worst experiences that I've had dealing with a resturant.
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October 2023 by Maxwell Bahm
Just visited this disgrace of a business in Franklinton and they were out of chicken! I would absolutely be ashamed to be the owner of such a poorly run establishment. Popeye’s should seriously consider pulling the franchise from this owner. Service is consistently horrible at best and they can’t even keep a supply of the staple menu item!
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August 2023 by David Henley
When ordering at drive thru, you can repeat your order three times then be asked what did you order again at the first window and by the time you get your food, it's not even close to what you ordered. Okay people make mistakes give them another try, same thing! Then one day hungrier than an orphan baby wookin pa dub... Stopped in, still order incorrect. I know what I want they can't deliver it. I just quit eating Popeye's from Franklinton. Now the one in Bogalusa gets the order correct all the time.
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August 2023 by Shortman Robertson
None of the staff wonna work they close at ten but stop serving food at nine . Oh can't choose none of ur opps because they never gave me a chance .. Franklinton Popeyes needs new managers are something, I got kids to feed and they wanted Popeyes way before the tyme of close .,
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August 2023 by Marco Aragon
Well I understand why the keep the door locked can go inside eat dinner . I ordered online so I can skip the line pick my order and go no so I'm outside in the drive thru line waiting for my chicken y'all need to do something about this people keep the door locked COVID-19Is
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July 2023 by Justin Dasch
5 stars for Aimee at the window. She is always in a great mood with a smile and double checking to make sure I have everything I ordered. I wish she was always in the window. You rock Aimee!
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July 2023 by Monique Evans
They had people arguing. The manager and
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July 2023 by Danela “Dani” Williamson
I usually don't even give Popeyes a chance anymore because it is always disappointin. This experience was no different unfortunately ? as ALWAYS the chicken is cold and old. The sides are never ever full. Sadly the red beans and rice was 85% rice 15% beans,legit only had less than a ¼ container of actual beans,the rest was rice. My small side of coleslaw looked like it was dish in it with a heaped tablespoon so it was only halfway full,I'm not even kiddin. I was hopin it was gonna be different since it's been at least 6 months (prolly longer) since we ate Popeyes and beings this was a different one in a different parish an a different town we thought let's give it a go. I gave it 2 stars for one reason only. The employees were very nice,helpful, friendly,and even asked if I needed any sauces or ketchup even tho I didn't get tenders or fries. We got a 12 piece family meal. The lady that helped us was the sweetest. Just Im not happy with spendin $40± for dinner for 5 and we only get a small dallop of each side and cold, old chicken. We went around 8:15pm on a Saturday night. I can't recommend this place knowin how my experiences are every single time. Popeyes has great potential tho!!! If it's fresh chicken,the side containers are filled properly and accordingly then it does make for a great dinner. It's a toss of a coin I guess ??♀️
