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October 2025 by Michael Wann Jr
Worst post office I’ve ever dealt with. Late to open nearly every morning, your package may have been delivered and “available for pick up” but they havnt sorted any of the days shipments even though its already 12pm. Staff is always huffing and puffing when you ask them for help or to do their job. Overall horrible experience. Sorry to all the fellow fort Polk boys stuck using it.
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September 2025 by Gordon Freeman
The hours at this location are terrible; it makes no sense to be closed before the end of the work day on post at 1700. And only being open for 2 hours on Saturday in the morning is really stupid.
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September 2025 by Anya Alexis
This is how your mail gets treated on Fort Polk, La. This happened on Monday, Sept 8, 2025 in Maple Terrace. The female postal worker dumped people’s packages on the ground like they were trash. And this is what we are paying big money for. Ridiculous!
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April 2025 by CPT Shelby Landrum
There’s so much I want to say but I’ll just leave it at this - They have the worst delivery drivers and customer service I’ve encountered. They need to fill out forms in the entirety - their staff is lazy and doesn’t complete the paperwork leading to frustrated customers and miscommunication across post. Do better.
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August 2024 by Zachary Dempsey
Says package was delivered in mail box, well nothing in my mailbox. Reported the issue and was told theirs nothing they can do. So I guess just F my 400$ package huh.
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March 2024 by Nana Wu
The worst post office I have ever seen. The woman at the counter was rude. When the status of my package showing that this post office in possession of my package for over a week without moving to the next location. I brought my receipt to the post office just simply wanted to have someone check and make sure my packet wasn't accidently left behind without being transferred. (I will be submitting a missing package inquiry on USPS website once someone in this post office confirmed that my package was no longer at here). However, this woman looked at me like I was crazy and told me that there was nothing she can do to help, because the post office policy states that no packages should stay in their office overnight... Just because of that, she truly fully believed that it was waste of her time to check their processing area to make sure. At that moment, my mind was like, are you serious, lady? When she saw the confusion on my face and didn't walk away immediately, she started rolling her eyes and yelling at me: " I go to get a supervisor!" When her supervisor walked out, the woman kept repeating the post office policy that she just mentioned and interrupting the conversation when I was speaking to her supervisor... OMG, it was killing me...Thank you for sharing your post office policy, but the policy was not helpful with explaining why my package was not moving in your system for a week. Lady, please do us a favor and consider dropping off your retirement packet if you were tired of providing customer service besides of just simply receiving packages and charging money. Working at the counter with this attitude is a torture for both customers and yourself. Thank you in advance.
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February 2024 by Ellis Guillot
Worst service I ever seen
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January 2024 by Arnaldo Suarez
Horrible customer service. Will not read their own rules when mailing. They act like their customers are an inconvenience when approaching the counter.
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December 2023 by Christopher G
Absolute worse experience in a post office. They were extremely rude especially the lady named Sam. Business should be conducted professionally not with rudeness and telling us we're wrong when we've not received our packages.
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December 2023 by Anna L
Only 2 of the workers know how to handle the customers and packages. Always had issues with my packages either being lost in the sauce somewhere in the back or the workers just being down right lazy and for me to come back another day, only for them to say the same thing again the following day.
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December 2023 by Ulyana Postavska
I wish a professional working there told me sending a laptop via plane is forbidden before I paid 100$ and it returned to me the next day. Money down the drain…
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September 2023 by Break Me
I like ‘em, pretty good.
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August 2023 by T.E.A.M
It's amazing how comfortable the employees makes you feel, sending important documents across the States.
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August 2023 by Morgan Faulkner
Amazing staff with incredible ambiance. Thank you USPS
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June 2023 by N O
Sam works the front counter and she’s personable - a real connector and helpful . Fort Polk is blessed to have her.
