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February 2024 by john nguyen
Why in the living h e l l do you make people drive up then back up past the pole. So you can cheat your own standards to serve customers.? If so you are cheating yourselves. BK needs to get with the times. How about making the food correctly with friendly service. People will return.
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February 2024 by JZ
Decide to order online for lobby pickup. Arrive at promised pickup time to find lobby door locked. After waiting in long drive through line when arrived at the service window I was told by the unprofessionally dressed associate that by order was not ready. I was informed that I must pull away from the service area to receive my food which was promised at a designated prior time. Needless to say I didn’t receive a meal or would never recommend online ordering or this location to anyone!
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February 2024 by Ashley mack
Great customer service, fresh food and friendly smiles. Everything was made
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January 2024 by M R
They used my code to car on front. Then they charged me for my discounted item. They wouldn't give me a receipt. The burgers and fries were cold.
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January 2024 by Mrs. V. Wilson
Quick and convenience
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December 2023 by Zach Traweek
Sat at the drive through for 10 minutes thus morning. Never got my order taken. Went to McDonald's got my order taken immediately.
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December 2023 by Kierra Johnson
Just came from this location at first they forgot my big fish sandwich. Paid more than $14 for a bacon king burger and didn't even get the right sandwich. The employees are all over the place, sitting on counters, and talking on the phones while we waiting for our food. Bad attitudes but one guy there was a good worker. But still my whole order was messed up and MY money was wasted. Would not go back and don't recommend no one else to go. Highly disappointed.
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December 2023 by Kennysha Johnson
The manager was rude. Kept having to repeat myself. Took 30 minutes to even get the order placed. I decided to just place the order on the app. After, she insisted that I still needed to pay for the incorrect order she put in. Stealing ! I proceeded to ask the manager to call someone else that I could speak with so they could bridge the gap in our communication , she said NO, multiple times. The manager said I could only talk to her. As if her ego was more important than resolving what a customer needed. She should not be anyone’s manager. She can’t even work the POS. Customer service training failed her. The issue only got resolved when another clerk over heard my concerns and came over to speak to me.I visited Geismar ,LA Burger King on 11/28/23 at 2:00pm
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December 2023 by Brydon Stewart
I'm putting this up because I was short 2 chicken sandwiches only ketchup mustard and pickles and its pouring rain so I'm nkt going back. They aren't answering the land-line phone so I need proof that this happened when I go in tomorrow to get my BOGO chicken sandwiches.
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November 2023 by Jimrell Coleman
Food was not fresh. I had a fish sandwich that tasted old. Was dry, I paid almost 14 bucks for hot food, and it was not hot, and they didn't and my cheese i paid for. I didn't wanna get them to remake due to the guys in the back look sketch.
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October 2023 by Chase A.
This is a 1 star because the food will make you go to the bathroom all day. I think it was the chicken this morning I had to RUN to the bathroom.
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September 2023 by Jason Rymer
They make you wait back from window so there time doesn't show they making people wait and then have to wait passed store on food after they close
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August 2023 by Jose Lopez
I went in through the drive through to get 2 orders, 1 small and 1 big order, and the lady receiving the orders kept telling me that those were 3 orders not 2 and she could only do 2 orders at a time. I tried to explain to her that it was 2 orders in 2 separate bills and she kept telling me that it was 3 bills. She was rude most of the time. And had the store locked at 7:15am so we couldn't get in to make our orders. I left but she started cursing at us and making obscene signs at us.
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August 2023 by Martin Banda
Impossible burger ? is it's own delicious burger. Worth a try.
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August 2023 by Michael Keller
So, the main reason I go to a BK is onion rings. Point blank. Over the past 3 weeks I've gone on different days and every time I go to this location they are "out of onion rings"not sure how you consistently run out of one of the staples of your fast food chain, but okay.
