8:30AM - 5:30PM
711 E Ascension St, Gonzales
Shipping Centers
“The lady working yesterday around noon had a long line when I arrived and more than one upset customer for reasons that clearly were not her fault. The customer in front of me was rude to her and she handled it as patiently as possible, the customer then held up the line over a question she should have asked Amazon before she ever got there. Very professional and awesome staff, that employee deserves a raise.”
“I highly recommend this UPS store in Baton Rouge over others - I drive 15 minutes out of my way to come here instead of the one right by my house due to the cleanliness, quickness, and kindness from the employees”
“I had an exceptional experience at the UPS Store in Gonzales today. The older woman assisting customers is truly outstanding—professional, efficient, and incredibly knowledgeable. She handled my transaction quickly, anticipated what I needed, and even took the time to offer practical recommendations to help me save money on future shipments.
It has been a very long time since I’ve seen someone manage customer interactions with this level of competence and confidence. This is exactly how customer service should be done. I will absolutely return and recommend this location to others.”
“I cannot say enough about Craig BAECHT, the store manager. Let’s just say I’m not the most tech savvy person, and this man had the patience of Job, was able to get my printing done quickly and probably save this girl from a total meltdown. As I thanked him numerous times, he always said “that’s what we’re here for“. While I agree, let me tell you customer service like that is hard to find these days and when I do, I want to make sure it is recognized and rewarded. Unlike my experience with Office Depot, which has always been frustrating, unhelpful, and bordering on downright rude, FedEx has a new customer for life.”
“This was the best Fed-Ex, the manager that was working, omg, she was soooo awesome!!!!!! Easy, quick experience as well as her going out of her way!!!!!! Also, if anyone has an Amazon, they do it as well!!!!”
“These ladies Never let me down. Great service and I was able to avoid the post office, where lines are long and staff is slow.
Please start taking these Amazon returns!”