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February 2024 by jack bush
Brought my iPhone on a Thursday morning and was told will be done the next day because screen has to be ordered. Friday comes and they said they forgot to order the screen. Now it’s Saturday and the store is closed when suppose to be open and my phone is held hostage. I already pre paid 140$ for it to be done. Absolutely ridiculous very unprofessional people behind the counter as well
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January 2024 by GARY Vicknair (Bubba)
The best service ever
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September 2023 by Jerry Allen
The guys over at CPR took care of me. I work out of town and dropped my phone while at work and cracked the screen. Took an afternoon off and let them look at it. They said they had to order one in and would call the next day and let me know that it made it so I could get it replaced. Short story long, it didn't get ordered that day but did the second day and was in the third. Thirty minutes to replace and I was back in business. Thanks again guys for taking care of me. Also Androids are for grown-ups with jobs lol.
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August 2023 by Pam Bernard
I can’t say enough about this business. Dropped my Apple Watch and Giovanni took it to the Denham Springs location (because he lives there) and they repaired it. He also brought it back to Gonzales for me to get it. Within 3 days, it was repaired. Excellent service.
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August 2023 by Jarrett Cope
Very helpful, very quick and good pricing, will definitely come here with any future phone repairs.
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June 2023 by Anna Ellingburg
Great service! These guys were very friendly and knowledgeable. They fixed my phone in 15 minutes. I will be using them again.
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June 2023 by Schuyler Harris
Excelente customer service, expansive product knowledge they’ll help you with whatever you need
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June 2023 by Heather Loggins
Replaced my screen super quick for a fair price. Very friendly staff.
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May 2023 by Billie Gautreau
Great and fast customer service !!! Dropped off phone for repair and was finished within 15 min with lifetime warranty !! Would recommend 10/10
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April 2023 by Jack P.
I have been there twice since I've lived in Prairieville over the last year. I purchased the iPhone 14 Pro through Verizon and I also got a screen protector from Verizon. That screen protector was put on wrong and I went to CPR cell phone repair in Gonzales, Louisiana to have them to do warranty work on the screen protector to put a new one on. They were more than happy to take care of it for me. They did excellent work. But that's not why I'm writing this review. You can go to anybody to put on a cell phone screen cover or to have your cell phone repaired. What you don't find every day is fantastic customer service when you go in to an organization. The gentleman I spoke with was very helpful, very insightful, and our conversation was second to none that we had with each other. The level of customer service that I received was the second to none. And when I went back in a second time, when some time had passed, the same gentleman recognize me and knew exactly who I was and we continue our conversation from months. I wished I remembered his name. But when I first encountered him in that store, he was relatively new to CPR. This gentleman that works. There is the only reason I'll go back to that particular location. It's because I feel comfortable there. All companies are not bad. It's certain individuals that work in the company that will either make your company or break your company and in my opinion, this gentleman has definitely made this company stronger in my opinion.. And trust me. I've told everybody about my experience. Keep up the good work.
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April 2023 by Brian Miller
Love this Place thank yall so much for fixing my son Ps4 yall just dont know how much i appreciate yall for doing this for mw -Marissa Fritts❤️❤️❤️❤️❤️
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January 2023 by Tonica Irvin
Dude was great!!! Just picked up my phone today and an awesome job was done !!! He had great customer service !!!
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January 2023 by Sarah Sonnier
My husband took his phone to get the screen replaced and something went wrong in the repair process, the speakers no longer work, the power button was damaged and the battery has begun to swell, and the phone will not seal up, despite multiple attempts at repair. The technician at this location did not get permission from management to work on this phone model and if they had consulted management, my husband would have a working (although cracked screen) phone because they should have rejected this case because they do not have the technical ability to work on a phone more complex than an iPhone.To make it right, they offered him the estimated value of his phone, minus the cost of the repair that destroyed the phone. They said it was store policy. They took a functional phone with a cracked screen and rendered it useless and charged us for that "service" of destroying the phone. I am not happy.
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December 2022 by madison mason
very well put place. I was told 15 minutes but it didn’t even take that long. Very nice people to be at service. Would consider them again for any more phone problems.
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December 2022 by tosha hadley
Very fast service, I highly recommend Gio. Give him a call for any of your repair needs.
