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December 2023 by Lisa
Appreciated the personable, quick service that Maranda provided! And, I will be recommending EFCU to my friends and clients!
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December 2022 by Carla Politz
Kinda irritated I cannot make a deposit through the machine like others. I have messed up hours so can't deposit normal business hours and don't really trust depositing cash into a night drop.
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October 2022 by Mallory T.
Please do not use their business checking account. The worst service ever. Asked for line of credit to purchase license and fees to operate. Always paid balance monthly was behind only 6 weeks then they froze my personal accounts. Horrible. They refused to work out payment plan and I will lose over 8-10k because of $915. That's insane. Thanks for nothing. Plus the enormous fees they charge. I strongly do not recommend EFCU Business services because of their personal guarantee without notification as I requested. The negativity and unwillingness to provide a solution was astonishing.
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August 2022 by James Flowers
Customer service is absolutely appalling. Worst I've ever experienced . And I youst to have a bank of America account.
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August 2022 by Lara Campbell
Nobody ever answers the phone.. I've called 2 days in a row to pay a bill.no answer
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July 2022 by Briar Guitrau
Jessi at this branch was AMAZING! She really helped me out and was so understanding and patient with me getting everything set up. She really went above and beyond to take care of me and really made me feel like she cared. Best customer service ever!
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October 2021 by Will Ottoman
Terrible customer service, Jeffery is extremely rude!!Responding to your response, what is concerning is one of your employees answer the phone as Jeffery and now you’re saying you don’t even have a employee named that. Which makes sense the way he treated me.
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March 2018 by Perry E
Been a member since 2012, and have never had a bad experience.
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January 2018 by cedric ford
Great customer service!
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October 2016 by Blanche Bell
I can't even filter what type of transaction I'm looking for online i.e if i wanted to see when $60 was deducted from my account I'd have to look at all debits.