Levi’s Outlet Store at Tanger Gonzales offers a mix of experiences. Shoppers appreciate the well-organized and tidy store layout, along with helpful staff members who go above and beyond, especially when assisting with exchanges and returns. Customers generally enjoy their visits and plan to return. However, some find that the deals are not as good as before, with prices sometimes being cheaper elsewhere, like online. Customer service quality varies; while some employees are friendly and attentive, others are perceived as unfriendly or unapproachable, with instances of poor greetings and negative energy at checkout. Overall, the store provides a good shopping atmosphere with helpful staff, but inconsistent service and changing deals have affected some customers’ satisfaction.
This store has Excellent customer Service. Everyone we spoke with was great, but Stephanie went above and beyond to help me with my exchanges and returns. We will definitely be back!
May 2024
They have great deals but the customer service is so horrible. I’m not understanding how you can look ppl dead in their face when they walk in & not greet them. We were literally standing directly in front of one of the employees looking for a size & she didn’t say a word to us. She also had weird energy at checkout.
April 2024
Very nice place! Here you can buy very cheap prices good things
