The Nike Factory Store offers great shoes at reasonable prices, though some customers note limited size availability, particularly for larger sizes in both shoes and men's apparel. Reviews highlight a mix of customer service experiences. Several staff members receive high praise for being helpful, giving undivided attention, making recommendations, and going above and beyond to ensure customers find what they need and leave happy. However, other experiences mention staff described as horrible, with behavior that contrasts sharply with the positive interactions. The store's clothing selection is also noted by some as outdated and lacking in larger sizes.
We received SUPURB customer service from Ms. Keshia, sales associate. Manager Mr. June was able to rectify a pricing issue. Ms. Danasia took care of us at the register. This team of employees are AWESOME! We truly appreciate the GREAT SERVICE. Will come and shop again.
March 2026
3/27/26 I went to store and had great service. With a young lady name Kat. The service and knowledge she had on the items and services there was awesome .
March 2026
Friendly staff. Nice atmosphere and great shopping experience.
