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October 2023 by Charmaine Smith
They don't deserve a 1star I only did 1 star so I can leave a review DO NOT GO!!!! HORRIBLE HORRIBLE SERVICE!!! HORRIBLE ATTITUDE!!! HORRIBLE NAIL JOB!!! HORRIBLE POLISH!!! Nails crooked...when asked other tech for a second opinion he got flip nobody would admit the nail was crooked they told me my real nails is crooked like whet??? YOU WOULD THINK SINCE THEIR BUSINESS IS GOING IN THE TOILET THEY WOULD DO BETTER AND BE BETTER IM NEVER GOING BACK HAD NOT BEEN IN YEARS AND TRIED TO GIVE THEM ANOTHER CHANCE.... I RATHER GO WHERE ME AND MY COINS ARE APPRECIATED THIS IS NOT THE PLACE TO GOService: Acrylic nails
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October 2023 by Bianca Hendricks
I’m actually sitting in their parking lot currently bc I just left out and didn’t want to forget. My nails are dipped and I went to get them redone. He wanted to soak my nails off and I asked him to wrap them in foil instead. He refused and was not all that kind about it, so I tried to explain that you can get acetone poisoning and I didn’t want all of my fingers dried out bc I have eczema. He didn’t care, didn’t want to hear me and laughed it off so I just left. Gonzales NEEDS better options because this is sad.
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May 2023 by Valencia Marshall
I definitely wouldn’t go back! The atmosphere is not good at all the workers walk around with an attitude except the man with the gun on his side… too much going on there plainly.The actually work of my pedicure and manicure was done well, but I just don’t pay for well I pay for treatment. When I payed I didn’t leave a tip and I love paying for a person’s time to show them RESPECT … the tip is GET SOME CUSTOMER SERVICE SKILLS. the young girl that worked on me… I had to wait until she was ready to get off social media to start my second set of services.It just showed a lack of respect FOR ME AND MY TIME… my money and I will not return
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May 2023 by Keoka Leach
They do great nails but their attitudes are horrible. I have been there on several different occasions and it's always nasty, disrespect attitudes. The other guy and the middle age one who walks around with a gun on his side. Today was last time I would step foot in there. I walked in and the older guy was so nasty, I walked outService: Acrylic nails
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March 2023 by HOPE JOHNSON
The worst customer service experience I have ever encountered will not be going back to these ppl again they want to take your money quick but don't want to correct their mistake HORRIBLE CUSTOMER SERVICE WOULDN'T RECOMMEND TO A DOG
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February 2023 by Mika Anne
I brought my mom here for her birthday. And I always always come to Nina’s nails. However this is the second time I’ve come here and the older man in glasses is completely disrespectful. One time before I brought my friend and she had a baby. He was very rude to her for having her baby in her lap. Today with my mother, anytime my mother requested something or spoke to him he would either roll his eyes or completely ignore her. I am aware that my mom is a relatively high maintenance customer but I do tip well to compensate. It is her birthday and she should not have been treated like this. I will always recommend Nina’s but I recommend that you DO NOT sit in that man’s chair.Services: Pedicure
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February 2023 by j tolliver
The last several times I have gone here I have sat for more than 20 minutes only to be disrespected by the employees. I gave the benefit of the doubt and tried one more time due to maybe they were having a bad day. They are very rude there and treat the customers with complete disrespect. I will not beg to pay them for a service. I will go elsewhere. If friendly customer service is what you were looking for do not waste your time going to this establishment. You will be very disappointed.
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November 2022 by Malissia Stanton
They expect you to know what you want to get on your nails before you arrive. Their boss must be pushing them to get as many sets done as possible because they rush you alot.
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October 2022 by Christie Naqiin
Love Nina and everyone here best Nail salon in Louisiana been getting service for over 20yrs
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October 2022 by Michelle Joseph
I love this place! Never disappointed! Especially my favorite Nail Tech Mi!
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October 2022 by Yah Yah
Louisiana has a gem right here...I luv my nailsVery clean establishment and the workers are fast yet highly skilled..definitely recommend
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October 2022 by Debra Bordelon
Not happy with previous person. Was recommended to Nina's. I will DEFINITELY go back. Happy. ?Services: Nail extensions
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October 2022 by Stephanie W.
To whom it may concern, I never leave reviews but I had my nails done yesterday around 4 pm . The customer service was 3/10 they are not welcoming at all. This is not a luxury nail salon, so I did not expect the best customer service. I also did not really care for my shape the lady did but still I overlooked it all because I just wanted my nails done. Now while getting ready for work this morning one of my nails broke , to say that you all ensure quality work is false advertising. Bad customer service is one thing, but for the prices that people pay! That I paid I would expect my nail not to break the next day. I should have read the reviews before coming instead of looking at the 4 stars. I do not recommend this place unless you have no other choice. I took a chance and decided to support , but the bad customer service that I received in return on top of the low quality work is not worth another cent from me!
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September 2022 by Jamie M
A guy did my pedicure and he was great. I never leave reviews when I leave nail salons, but I felt like he deserved it. He took his time on my feet, massaged each toe, buffed my heels (which I’ve never had done) and didn’t cram my feet into my sandals or the cheap sandals they use to paint my toes. He kept making sure my massage chair was still on for me, and then put a fan on my toes to make sure they were dry before I put my own shoes back on. I will definitely be backService: Pedicure
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July 2022 by Shanae G.
First off I want to say everyone that's giving this trash place 5 stars are lying their asses off ! I went there maybe 3 weeks ago I walk in and I see they are busy , okay that's fine no problem the first thing I hear when I walk in is WHAT DO U WANT ?! ! So I was shocked but said my nails done and she say go sit down there. I go sit down for like maybe 40 minutes and I wouldn't have a issue w that if it wasn't 2 people just walking around talking in their language. Finally a old lady come over and sit to do my nails she done speak or anything no kind of customer service and she snatched my hand and said this the color u want ?! I say yeah she starts doing my nails and we get ti the length part and she say how long u want them ? I say well can u just start cutting so I can see what will work for me ? She rolls her eyes and they start talking s*** in they language so I pull up my translator and they all of a sudden get quiet now my mood isn't good so she starts filling my nails super hard and I'm looking at the way she filing and it's looking uneven and my nails were super bulky and I ask her why do they look like that ? She gets a attitude and get up and a dude all of a sudden come sit down , so now I'm mad because she didn't say anything just got up and left and I say you know what nvm I'm just ready to go I just want them off then Nina come out asking what's the problem ! I tell her the issue w the lady the issue with the way she being aggressive w my nails and hands and the issue with her not even communicating with me and atp I just want to go Nina says FINE OKAY THEN U GO do THEM YOURSELF ! I don't have to do shxt myself BABYYYY THAT RAN ME HOT I SAY IM GOING SOMEWHERE ELSE CAUSE MY MONEY SPEND WHERE EVER I GO ! Now the owner is trying to argue with me and I feel myself going in a rage So in that moment I decided let me get tf out of here because I don't want to look like the angry black Woman and I didn't wanna beat they a** so I paid them for that botched shxt to let em know they missed out on s good money train I'm expensive and i like what I like and will pay whatever. I got in my car and went somewhere else and spent my 200 somewhere else baby if you like being treated like trash GO TO NINAS if you want a better experience and want to feel welcomed DONT GO TO NINAS and only reason I left one star cause it's required to leave a comment about this trash a** place
