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February 2024 by Daryl Wells
Made 2 trips there today for 2 separate issues. They had the parts both times. Great folks to deal with.
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January 2024 by Lizzy
This location has/had such a great staff. Our truck was in bad shape but needed a relatively simple fix. One employee, Hunter, was very knowledgeable, friendly and professional. He helped us out tremendously, he also recommended a local mechanic that worked out perfectly.
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December 2023 by Darrell Hayes
Sold me the wrong part
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November 2023 by Amanda Washington
It seems like every time I go to this orielys there is an issue with my phone number and them not putting stuff in the computer properly. This time I got a part and the cashier returned it later on in the day. But I still had the part. I try to return it and it was an issue to be refunded. Seems like someone is returning parts and pocketing the money but idk. they guy who did helpr was helpful and I appreciate him but it's a headache Everytime. This is for the orielys in prairieville.
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November 2023 by Ashley “PropertyofDustin” Hengst
Always have what we need and they are always so friendly an eager to help as soon as you walk in the door. Even though that can sometimes be a little aggravating it's nice when ppl enjoy their job,ya know , it makes things go so much smoother
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November 2023 by Mary Falcon
They tested my battery! It was bad, so they help me purchase a new battery and I was back on in the road!!
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November 2023 by Joey Boudreaux
Very attentive, very helpful, very friendly. This is why I shop at the O'Reilly on Burnside exclusively.
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August 2023 by Austin B
Went in there to buy a air filter for my truck. It was nice to have different options are so friendly so knowledgeable thank you O’Reillys.
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May 2023 by Geoff Sanders
Steven and the other older guys at the counter are always helpful. Younger employees is hit and miss.
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October 2022 by xavier jackson
Last night i came in me and my grandson and there was this young guy have did so great excellent customer service i think his name is garrett thanks so much buddy i truly appreciate you helping me and my son with the thermostat!!! Excellent job
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September 2022 by Gary H
Had my hard to find part in stock!
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August 2022 by Darrell Ward
The service was very good and the employee was very nice
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August 2022 by Britt G
I came in for someone to check my vehicle. The check engine light came on, and Jude and Jose provided excellent customer service. They educated me on what could cause the light to come on. They were very patient and courteous. I will definitely return to this location.
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August 2022 by Dracula 1899 (Rangers lead the way)
Great customer service always found what I'm looking for in this store,thanks kasey,good customer service
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August 2022 by Stacie Gaudin-Saucier
I would like to give a big shout out to O'REILLY'S in Gonzales. I have always heard they go out of their way to provide excellent customer service and they do...Bad enough I go there with a dead battery at 9:20, I was treated very nicely, and promptly by Garrett Burgess. He was very curtious and knew what he was doing. Thanks to O"Reilly's Auto Parts and Garrett!!
