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September 2023 by FJ T.
Though I have purchased several vehicles from this dealer over the years, my review is about the service department. Unfortunately Nissan did not have any vehicles that fit my wants/needs in 2019 so I had to purchase another make. I was so immensely frustrated after a year of dealing with the new vehicle's service department that I called Mr Don at Nissan service and asked if they do maintenance on other 'brands' and he said yes. I was thrilled. We have five vehicles in our household and all but one goes to Price LeBlanc Nissan in Gonzales; and the one that doesn't is only because it is a company vehicle.Don Winters will tell me like it is, no beating around the bush. From "It needs it ASAP" to "It could really wait till your next oil change." He'll tell me "an aftermarket part will work just as well" or "I highly recommend you get this part from the manufacturer." Whatever it is, he does his best to get me up and running while making sure no unnecessary charges are added.If you're service department is driving you insane like mine was I recommend you call Mr. Don; even if you don't have a Nissan!
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June 2023 by Lonnie N.
Thank you Tom Cocke for your patience and professionalism in helping my Mom get a new car. You made the car buying process so easy.
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February 2023 by Google user
Really awesome place! Once again, I received excellent customer service upon my arrival I loved it! The service was great. Nate Gaudin informed me about the problem, cost and time frame of repair needed. True 2 his word was done in time he said and cost was exactly what he quoted me. No surprises here. Just good quality service all around. I can’t stop praising the Service Manager Nate Gaudin. Nate is a customer focused manager who strides consistently to ensure that the services provided by his team meet the needs and expectation of his customers. It's people like you that make the world a better place. Your kindness, and compassion are really appreciated. Thank you Nate!!
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February 2023 by Cynthia Sheppard
Really awesome place! Once again, I received excellent customer service upon my arrival I loved it! The service was great. Nate Gaudin informed me about the problem, cost and time frame of repair needed. True 2 his word was done in time he said and cost was exactly what he quoted me. No surprises here. Just good quality service all around. I can’t stop praising the Service Manager Nate Gaudin. Nate is a customer focused manager who strides consistently to ensure that the services provided by his team meet the needs and expectation of his customers. It's people like you that make the world a better place. Your kindness, and compassion are really appreciated. Thank you Nate!!
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April 2022 by Lawrence L.
Priced new Nissan Rogues in the Metairie, New Orleans area with same result. Short on new cars, prices at sticker price but salesman rude and basically said you don't buy someone else would. Neighbor has bought in Gonzalez and was very pleased. Let's face it, you can buy from any dealership and the warranty is a factory warranty, honored at and Nissan dealership. Ivan Villemarette was great, cordial, professional and courteous. I bought a 2022 Nissan Rogue SV.I was more than pleased with the treatment. Who knows, I may drive 50 miles for service like my neighbor has done, he loves their service department. Great sales experience at LeBlanc Nissan in Gonzalez. I highly recommend the buying experience!!!!!
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March 2022 by Courtney B.
I was in a bind and getting the run around at other dealers with my lease expiring. I walked into Price Leblanc and Ivan was absolutely exceptional. He listened to my concerns, every need I wanted, and did not pressure me into anything. He even spoke on the phone for 30 minutes with my fiancé who couldn't be there at the time of purchase. He made my first purchase on my own so relaxed, simple, easy, and carefree. I really could not have asked for better. Thank you Ivan!
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August 2021 by Dee H.
We purchased a car from this dealership and Mr. Ricky was our salesman. He did a great job!
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July 2021 by Alex B.
Great service & was a extremely easy buying process just wish they would have actually sent the check for my inspection sticker I had to pay out of pocket for because they were out. Other than that it was a great experience. Jayden is a great salesman and she responded extremely quick.
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June 2021 by Joy L.
This service center is top notch. I can always trust them to do the work correctly and not to recommend needless work. Car repairs come with a complimentary car wash. The customer waiting lounge is large and comfortable. Bathrooms are clean. There is a charging station for your electronics and free WiFi so you can be productive while you are there. They also offer complimentary coffee, snacks, and water. I really like that they text you when your car is ready so you can check out and leave quickly.
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May 2021 by Heather A.
I just recently bought my very first NEW car. (My others were always certified pre-owned). I inquired about a trade-in value for my 2016 Pathfinder. Lisa was quick to call me with a trade-in value. I told her exactly what I wanted and what my budget was. I made an appointment with her to test drive a 2021 Murano. From that first conversation with Lisa, I knew that I was in good hands. She walked us through every step to when we spoke to Vince (who was also amazing). This team was able to get us what we were looking for and in the price range of what we could afford. I couldn't have asked for a better team to assist us with our NEW car. I can't wait to take it on vacation.
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April 2021 by Haley J.
After having a not so wonderful experience at a dealership closer to where I live (who is not affiliated with Price Leblanc Nissan), I was referred to Price Leblanc by a friend, so I called them and told them I wanted to speak with someone who could sell me a car, today. They put me on the phone with Oscar. I explained exactly how much money I had available to put down, what I had to trade in, exactly the make/ model/ package of the vehicle I wanted, and exactly the price I wanted to pay for it, and that I was on my way. When I pulled up, I was greeted very professionally by multiple staff members. Mr. Oscar had a vehicle ready for me to test drive and an appraiser ready to appraise my vehicles. I never felt forced or pressured into anything. All of the staff were professional, kind, patient and knowledgeable. There was no going back and forth. I was told the prices they could give me with explanations on them. What they gave me for my trade-ins was very fair. They couldn't get exactly the price I wanted on the car I wanted to buy and explained why (but they came very close). When it came time for the financing, I was educated on my options. When I didn't understand something, I always got a very knowledgeable answer. It almost felt as though they were trying to make up for the not so great experience I had somewhere else. There isn't enough space here to type about the wonderful experience I had with Price Leblanc Nissan. If y'all read this- thank you so much Mr Oscar and the team at Price Leblanc!
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November 2020 by Sandra T.
I have purchased my second car here and I haven't been disappointed!My first car was a used car with low mileage. My salesperson is Mr. Pookie and he was so cordial, kind and not pushy. He has customer service down to a "T" and makes you feel at home. I got a new car with great deals and they will find the best deal for your budget. They even try to find specials and warranties that can help you when you purchase a new car. Mr. Pookie and this dealership found the best price for me and my budget. The facility is Covid conscious and everyone wears masks. There are hand sanitizer locations and sanitizer lotions too. I like the phone charging station in the service department! LOL Everyone is very polite and friendly and definitely not pushy! Once I decided on a car, I thought I would be here all day but I was very impressed that it was smooth and easy! They really go the extra mile here and definitely work with you! If you have any questions just call or come back, they will take the time to work with you. Great local place supporting local people!