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December 2023 by Kelly Henderson
I was greeted by a friendly front desk clerk.The room and property were clean. Staff was great,breakfast buffet was well stocked and kept tidy. Perfect location for shopping at the outlet mall. Loved the Christmas Tree in the lobby!
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December 2023 by Mov Traveler
This hotel would have been ok except the breakfast was so bad and the carton of milk was spoiled. Real half and half to put in coffee or tea would be a huge improvement. I wish hotels would either do a decent breakfast or stop doing it altogether.Walls are thin so don’t stay here at a busy time - i could hear my neighbors TV.
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November 2023 by Mary Dye
Loved how big the room was. Staff was very friendly, polite and there if I needed anything.Safety: Roll in shower with grab barsWalkability: I was able to put scooter in room and have enough room to walk around. A/C was cold!!Food & drinks: Breakfast was amazing. Had wide selections.
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November 2023 by Sierra Kilo
The beds are in terrible condition. Sags in the middle and the springs poking you. I don’t recommend staying here until the beds are replaced. Management made aware. Was told they’re sorry.
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October 2023 by Darryl Davis
GM Joe very sassy. Other staff were pleasant. Dull overall. Stay if you need to.
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October 2023 by Lynn Corley
A great experience. GM Joe was great at check in. Made us feel like family. Great
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September 2023 by Donna Jumonville
I always love staying at Springhill suites. This property was the worst. Pool was dirty, water seemed clean but bottom was so black. No one could use it.My room was not clean on day I was told. Bathroom floor wasn’t clean at all. Only left towels, no coffee, cups or sugar, creamer. Did empty trash. Didn’t wipe counter tops on coffee bar or bathroom. The shower head is way to high. Could not move it, water sprayed in my face, wet my hair, it was horrible. Tv didn’t work. Was told to unplug it, ha didn’t do anything.I’m very disappointed in this property.Breakfast was great as always. Desk employees were always pleasant.
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July 2023 by Crystal B.
First time at any Springhill Suites by Marriott and I must say, I'm pretty impressed. In fact, this place is fantastic. Check-in was great, fast and went smoothly. Front desk staff was extremely welcoming and friendly. The lobby area is really cool and spacious with lots of seating. There's a bar and a mini market for those late night munchies. I love the decor in this place and each space has its unique charm. There's a business center, exercise room, pool and laundry facility. My room is your standard suite with a small kitchenette. It has a gorgeous desk study area with a partition between it and the bedroom area. The bed is comfy, not too firm and the room is immaculate. From check-in to getting settled, I can tell they take great pride in this hotel's appearance. Breakfast is free and so is the 24/7 complimentary coffee but the craft beers, wines and cocktails are not lol. Overall, I'd definitely recommend coming here. There are plenty of dining options nearby with a KFC right next door. Also, there is a Tanger shopping mall across the highway.
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July 2023 by Jason McCrossen
Room design sucks. Toilet needs to be separate by itself so others can use the vanity and shower. Horrible design.
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July 2023 by Becky West
I was very pleased with our stay. The hotel us to check in earlier since we were traveling from a tornado hit area so we could shower and change for my granddaughters first birthday party which I mentioned in passing. The staff even left a 1st birthday card and all signed it. The staff was great and especially Tori, 10 stars!!,
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July 2023 by Doug B
Front desk service is 5 ⭐️ environment is suitable for all works of life, school, cooperation meetings, transportation mental quite time, sports talk, and a safe place for kids to enjoy a home away from home.Rooms: Clean and comfortableNearby activities: Movies, shopping mall, sports bar and more.Safety: Safe all through the day and night.Walkability: Right out the front door.Food & drinks: Plenty of restaurants to choose from in walking distance.
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June 2023 by Kel Boisvert
Excellent service from Toni (sp?). Was kind enough to scrounge up a bourbon for my work teammate and I after a tough day. She was
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June 2023 by Jim Seifried
Great job ladies! A clean and presentable lobby. On the day shift the entire staff dress so professional, and they all have smiles on and it’s good to hear “Good Morning” as each staff member passes by. The service was top notch and the rooms were clean with high detail.
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May 2023 by jkcckc2002
Joe at the front desk was very welcoming. I feel like my price was way too much for the location. $70+ difference between one night to the next seems excessive. The rooms are quiet and updated. The bathroom is a translucent door that is in front of both beds and didn’t close or lock the entire way. Bring a small light with you if you need to get up so you don’t wake everyone with the light.
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May 2023 by Terri Speicher
Our stay was great. The room was clean, nice & comfortable. The staff was incredible. My husband & I would love to thank & mention a few by name : Andi, Maxine, Sarah & Mary at your Gonzales LA location. You 4 ladies made our stay that much better with your professionalism, courtesy, helpfulness & were alot of fun to talk to. You 4 ladies should make Springhill proud to have you in their employ & I hope you are rewarded for your efforts. It is well deserved.Thank you all.Rooms: Comfort & clean.Safety: The staffing.Noteworthy details: The staffing.
